What is CustomInsight?
CustomInsight offers a suite of employee feedback software solutions designed to help organizations understand and improve workplace dynamics. The platform includes specialized tools for 360-degree feedback, employee engagement surveys, and diversity, equity, and inclusion assessments.
The system provides automated survey administration, real-time reporting, and actionable insights through online platforms. Organizations can use pre-built, statistically validated questionnaires or customize their own survey templates to measure specific aspects of their workplace culture and employee experience.
Features
- 360-Degree Feedback: Comprehensive evaluation system for collecting confidential feedback from managers, peers, and direct reports
- Employee Engagement Survey: Diagnostic tool to assess engagement levels and organizational effectiveness with actionable results
- DEI Survey: Internal diagnostic tool to evaluate diversity, equity, and inclusion within the workplace environment
- Custom Surveys: Flexible platform allowing organizations to load their own survey templates or competency models
- Automated Process: Streamlined system for questionnaire setup, response collection, and report generation
Use Cases
- Conducting 360-degree evaluations for leadership development
- Measuring employee engagement across departments or entire organizations
- Assessing diversity, equity, and inclusion initiatives
- Gathering team feedback for performance improvement
- Collecting anonymous employee suggestions and concerns
- Measuring school climate in educational institutions
- Conducting pulse surveys for ongoing organizational feedback
FAQs
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What is the difference between employee satisfaction and employee engagement?
Employee satisfaction addresses basic needs like workload, work-life balance, staff relationships, and compensation, while employee engagement measures emotional commitment, involvement, and discretionary effort in work. Satisfaction focuses on basic needs, whereas engagement addresses deeper emotional connection to the organization. -
Who can benefit from 360-degree feedback?
While most companies use 360-degree feedback for managers, all employees can benefit from receiving candid evaluations of their job performance and workplace behavior. Teams can also benefit as 360 surveys lead to increased communication and openness among team members. -
What are the benefits of using 360-degree feedback?
360-degree feedback provides meaningful insights into strengths and weaknesses, helps people understand how coworkers perceive them, and enables the creation of informed development plans focused on areas needing improvement. It's an inexpensive and effective development tool for organizational growth.
