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What is Cliengo?
Cliengo is an AI-driven chatbot platform designed to streamline business communications across multiple channels, including WhatsApp, web, and Instagram. It enables companies to automate conversations with intelligent chatbots that operate 24/7, handling tasks such as sales inquiries, customer support, and lead qualification without requiring programming skills. The platform centralizes all interactions into a single omni-channel inbox, providing a unified view of customer conversations and improving response efficiency.
The platform features Cliengo Copilot, an AI assistant that analyzes conversations to detect objections and generate actionable insights for optimizing sales and support processes. It also supports WhatsApp campaigns, allowing businesses to send mass or segmented messages accompanied by chatbots that respond, qualify leads, and convert in real-time. With over 3,000 companies using it across industries like healthcare, education, real estate, and e-commerce, Cliengo helps reduce costs, increase conversions, and enhance customer experience through automated, AI-powered interactions.
Features
- Omni-channel Inbox: Centralizes WhatsApp, web, and Instagram conversations in a single interface
- AI-Powered Chatbots: Automates responses, lead qualification, and conversation routing 24/7
- WhatsApp Campaigns: Enables mass or segmented messaging with real-time chatbot responses
- Cliengo Copilot: Analyzes conversations to detect objections and provide actionable insights
- Multi-language Support: Handles conversations in multiple languages for global businesses
- Lead Qualification: Automatically scores and categorizes leads based on interactions
- Integration with Google Ads: Tracks conversions and optimizes advertising campaigns
- Dynamic Flows: Customizable conversation paths for different business scenarios
Use Cases
- Automating customer support responses on WhatsApp 24/7
- Running targeted WhatsApp marketing campaigns with chatbot follow-ups
- Qualifying and nurturing leads through AI-driven conversations
- Centralizing communications from multiple channels into one dashboard
- Analyzing customer interactions to improve sales strategies
- Providing instant responses in industries like real estate, education, and healthcare
- Reducing operational costs by automating routine inquiries
- Enhancing customer experience with personalized, multi-language support
FAQs
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What happens if I reach the conversation limit in my plan?
When you reach the monthly conversation limit, you can still view previous chats, but new interactions will be paused until the next billing cycle or until you upgrade your plan. -
Can I use Cliengo without programming skills?
Yes, Cliengo is designed to be user-friendly, allowing you to train AI chatbots and set up conversations without any programming knowledge. -
Does Cliengo support integration with other platforms?
Yes, Cliengo integrates with Google Ads for tracking conversions and offers API access for developers to create custom integrations. -
Is there a free trial available?
Yes, Cliengo offers a 14-day free trial with full access to selected plan features, no credit card required. -
How does Cliengo handle multiple languages?
Cliengo supports multi-language conversations, enabling businesses to interact with customers in their preferred languages through AI-powered chatbots.
