What is ChatBot Sense?
ChatBot Sense is an AI chatbot platform designed to enhance customer support through automated, intelligent conversations. The tool scans websites to generate conversation flows and business information automatically, enabling quick setup and deployment. It offers features like custom conversation flows, knowledge base integration, and MCP server connections for live data access.
The platform includes live chat support for human intervention when needed, lead generation capabilities, and custom branding options. With a powerful dashboard for managing conversations, analytics, and leads, ChatBot Sense helps businesses monitor performance and optimize responses continuously. It operates on a credit-based pricing model, ensuring cost-effective usage without monthly commitments.
Features
- Website Auto-Scan & Setup: Automatically scans websites to generate conversation flows and business information within seconds
- Custom Conversation Flows: Allows personalized conversation flows with instant replies at no extra cost
- Chatbot Knowledge Base: Powers chatbot with updated business details for smarter, accurate answers
- MCP Server Integrations: Connects to data sources for live data like product catalogs, inventory, and order tracking
- Live Chat Support: Enables switching from chatbot to human chat for complex questions
- Lead Generation: Collects customer details like name, email, or phone number directly through the chatbot
- Custom Branding: Customizes chatbot colors and messages to match brand look and feel
- Smart Email Alerts: Sends email notifications when chatbot cannot answer a question for follow-up
Use Cases
- Automating customer support inquiries on business websites
- Generating and qualifying leads through chatbot interactions
- Providing 24/7 customer service without human intervention
- Integrating live data like inventory or pricing into customer conversations
- Handling routine customer questions to free up support staff for complex issues
FAQs
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How does credit usage work for AI interactions?
Each conversation with the AI chatbot uses 0.5 to 1 credit depending on complexity, and email notifications use 1 credit when AI cannot answer. -
What is included in the free trial?
The free trial includes 50 AI interactions, free flow chat, 24/7 support, advanced analytics, basic support, and a watermark, with no card required. -
Can I customize the chatbot's appearance?
Yes, the chatbot's colors and messages can be easily customized to match your brand's look and feel through the custom branding feature. -
How does the website auto-scan feature work?
The website is automatically scanned, and helpful conversation flows and business information are generated within seconds for quick setup. -
What happens when the chatbot cannot answer a question?
Smart email alerts notify you when the chatbot cannot answer a user's question, allowing for follow-up, and you can switch to live chat support.
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ChatBot Sense Uptime Monitor
Average Uptime
100%
Average Response Time
305.57 ms
