What is ChatBot Builder?
ChatBot Builder enables businesses to create and train AI-powered chatbots that can significantly enhance sales and support conversations. The platform allows the creation of chatbots that can learn from various sources including support documents, support conversations, and sales conversations. Input data can be in multiple formats such as PDF, .docx, .text, or URLs.
Once implemented, the chatbot offers immediate responses to customer inquiries by analyzing and retrieving the most relevant information. By connecting to CRM data, chatbots can also provide personalized sales recommendations. It helps to provide more comprehensive support and improve customer experiences.
Features
- Multiple Data Sources: Train your bot with PDFs, .docx, .text files, and URLs.
- Instant Replies: Chatbots provide immediate answers to customer queries.
- Personalized Recommendations: Analyze customer data to offer tailored sales suggestions.
- CRM Integration: Connect with CRM data for enhanced customer insights.
- Zapier Integration: Configure Zapier to connect with other applications.
- Conversation History: View past interactions for analysis and improvement.
- Leads Data Capture: Collect valuable lead information through chatbot interactions.
- OpenAI Key Integration: Use your own OpenAI key (Professional and Enterprise plans).
Use Cases
- Customer Support
- Sales Assistance
- Lead Generation
- Personalized Recommendations
FAQs
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Where can I embed the chatbot?
All plans allow you to embed your chatbot anywhere. -
Can I use my own OpenAI key?
Yes, as a part of the Enterprise and Professional plan, you can use your own OpenAI key. -
Can I get help importing data or setting up the chatbot?
You can easily set up a chatbot using Chatbot Builder's intuitive interface. In case you still need any help, you can reach out to us at [email protected]. -
Which plans allow me to remove the built with Chatbot Builder?
The Standard and advanced plan allow you to remove the built with chatbot builder logo.
