What is CareSend?
CareSend is a turn-key physical care delivery solution that empowers healthcare providers to extend their care into patients' homes without operational burden. The platform integrates powerful software for scheduling, routing, and dispatch, along with fully managed supply chain logistics and access to a vetted network of healthcare professionals. By automating routine care, managing staff capacity, and optimizing delivery routes, CareSend helps healthcare businesses grow their outreach, manage operations efficiently, and improve patient compliance and experience.
Features
- Online Scheduling: Patients can self-schedule appointments, with fluidity in staffing to meet demand.
- Smart Scheduling: Optimizes staff routes and schedules based on shift capacity and shortest delivery paths.
- Staff Management: Manage labor capacity, post shift requests, and track availabilities and coverage.
- Supply Logistics: Fully managed supply chain with custom-assembled supplies shipped to appointment locations, integrated via barcoding.
- White Labeling: Fully custom branding capabilities for a seamless patient experience.
- CarePro Network: Access to a marketplace of vetted and credentialed healthcare professionals for on-demand staffing.
Use Cases
- Mobile care businesses (home health, mobile phlebotomy, concierge medicine) can use CareSend to manage scheduling, staffing, and supply logistics.
- Virtual care providers can extend their reach into patients' homes for in-person procedures.
- Facilities like surgery centers and rehabs can coordinate at-home follow-up care.
- Labs can use CareSend to manage specimen collection appointments and supply distribution.
- Health plans and employers can leverage CareSend to offer home-based care services to members and employees.
