Multichannel customer engagement software - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

• Contact for Pricing

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

FlareLane is a customer engagement platform that boosts conversion rates and revenue through personalized marketing automation. Leverage SMS, push notifications, email, and in-app messages to maximize ROI.

• Contact for Pricing

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

Witlingo is a comprehensive community engagement platform that enables organizations to communicate through text, phone, and smart speakers in over 20 languages, featuring AI-powered assistance and analytics.

• Paid
• From 496$

CleverTap is an AI-powered customer engagement platform that helps businesses analyze customer data, personalize experiences, and orchestrate omnichannel campaigns to retain valuable customers.

• Freemium
• From 72$

Zixflow is an all-in-one AI-powered platform that enables businesses to manage customer relationships, marketing campaigns, and automated communications across WhatsApp, RCS, SMS, and email channels.

• Freemium
• From 39$

OptiKPI is a real-time Customer Data Platform (CDP) and CRM toolkit designed to help businesses enhance customer retention, engagement, and value through targeted, multi-channel campaigns.

• Paid
• From 1099$

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

ZEPIC is an AI-infused customer engagement platform that unifies data and channels, empowering marketers to build deeper connections and drive business impact.

• Usage Based
• From 99$

Callbell is a multi-agent platform enabling businesses to manage customer communications across WhatsApp, Messenger, Instagram, and Telegram from a single inbox.

• Free Trial
• From 15$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$