ecommerce customer service software - AI tools

Nora is an AI customer service assistant that automates email responses for ecommerce businesses, saving store owners 3+ hours daily by handling customer inquiries in their brand voice with professional, automated replies.

• Freemium
• From 149$

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

One-to-One Service.com provides enterprise customer service and marketing software (iService®) with over 20 years of industry experience, handling high-volume customer inquiries, ticketing, live chat, and email marketing.

• Contact for Pricing

QuickCare is an AI-powered chatbot solution that automates customer support for e-commerce stores, providing 24/7 automated responses while reducing operational costs and improving customer satisfaction.

• Freemium
• From 30$

Yula uses AI to automatically answer up to 80% of customer emails, providing precise responses tailored to your e-commerce brand identity, saving time and money.

• Paid
• From 27$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

Evolvoom offers an AI-driven customer retention system that automates personalized outreach and builds loyalty, increasing repeat sales for Shopify and eCommerce brands.

• Free Trial
• From 25$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

RevoChat is an AI-powered chatbot that provides personalized customer support and product recommendations for e-commerce stores, integrating with Shopify and WooCommerce to enhance sales and customer experience 24/7.

• Free Trial

HelpMate is an AI-powered customer service solution for startups, offering unified inbox management, knowledge base creation, and a customizable website chat widget to streamline customer interactions and support.

• Freemium
• From 12$

Metrilo is a plug-and-play growth platform designed for ecommerce brands, offering advanced analytics, customer relationship management, and email marketing tools to boost retention and drive sustainable growth.

• Paid
• From 199$

Maisie is an AI-powered chatbot designed for eCommerce, enhancing customer service, boosting sales, and improving marketing efforts through automated conversations.

• Free Trial
• From 29$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

AfterShip is a unified platform for managing all eCommerce operations, streamlining customer experience, reducing costs, and centralizing management across the entire customer journey.

• Freemium
• From 9$

Chatsome helps businesses automate customer service and sales with a customizable AI chatbot. Train the bot on your data to enhance user experience and boost conversions, no coding required.

• Paid
• From 350$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

SiteVibes is an all-in-one ecommerce platform that combines loyalty programs, reviews, email marketing, and social proof tools to help businesses turn first-time buyers into lifelong customers through personalized interactions.

• Freemium
• From 125$

BIK is an all-in-one AI-powered platform that helps eCommerce businesses optimize their marketing and customer support across multiple channels, delivering personalized experiences and increasing ROI.

• Contact for Pricing

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Retainful is an all-in-one ecommerce email marketing software designed to help businesses increase email ROI and reduce costs through sign-up forms, email automation, and newsletters.

• Freemium
• From 19$

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

• Contact for Pricing

Ordoro enables ecommerce merchants to manage, automate, and optimize shipping, inventory, and dropshipping tasks, supporting seamless growth from startup to scale. Pick and combine powerful apps with robust integrations to simplify order management and fuel business growth.

• Freemium

Tymely is an AI-powered customer service platform for e-commerce businesses that automates handling complex customer inquiries with 99.5% accuracy, achieving significant cost savings and improved customer satisfaction.

• Usage Based

Chyo provides a custom ChatGPT solution for businesses. Embed it on your website to automate customer support, enhance engagement, and boost sales.

• Paid
• From 89$

Tradift is an all-in-one ecommerce platform that enables businesses to create, customize, and manage online stores with ease, offering tools for product management, payments, and global selling.

• Free Trial
• From 6$

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

AskTimmy is an AI-powered chatbot designed specifically for Shopify stores that automates customer support, enhances product discovery, and increases sales through personalized recommendations.

• Freemium
• From 49$

Outvio is a comprehensive eCommerce operations management platform that automates fulfillment, shipping, tracking, returns, and customer support to drive revenue and customer loyalty.

• Contact for Pricing