customer research automation platform - AI tools

Aptitude is an AI-powered research platform that automates customer interviews, enabling companies to conduct and analyze conversations with hundreds of customers simultaneously, delivering the depth of qualitative research at survey-level scale.

• Contact for Pricing

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Metaforms is an AI-powered platform that automates qualitative market research operations, offering dynamic voice agents, survey programming, and instant analysis capabilities for research agencies.

• Freemium
• From 30$

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Ivie is an AI-powered platform that automates user research, collecting and analyzing qualitative user insights to help product teams build better products.

• Freemium
• From 149$

ResearchGOAT is a generative AI-powered research platform that accelerates qualitative research, delivering comprehensive insights and analysis from in-depth interviews.

• Freemium

Notably AI is an end-to-end AI research platform that helps teams transform qualitative data into actionable insights through AI-powered analysis, automated workflows, and collaborative research tools.

• Freemium
• From 25$

Wondering is an AI-powered user research platform that enables teams to conduct and analyze user interviews, prototype tests, surveys, and website tests in 50+ languages, delivering insights 16x faster than traditional methods.

• Freemium
• From 149$

UserCall offers AI-powered voice interviews that provide 10x deeper customer insights than traditional surveys, using smart AI agents trained in UX research methods to conduct automated user interviews with intelligent follow-up questions.

• Paid
• From 69$

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

quantilope is an automated consumer research platform offering a wide range of advanced methodologies to deliver data-driven insights and recommendations quickly.

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Trill is an AI-powered research assistant that streamlines the process of converting interviews into actionable insights, helping researchers and analysts save time on data analysis.

• Free

Synthetic Users is an advanced AI-powered platform that conducts human-like interviews and surveys for user and market research, utilizing multi-agent architecture to generate accurate synthetic participants for qualitative and quantitative research.

• Usage Based
• From 4$

CloudResearch provides tools for academic and market researchers to access millions of diverse, high-quality respondents worldwide. It focuses on data quality and offers solutions for recruiting vetted participants and managing research projects.

• Usage Based

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Versive is an all-in-one research platform that leverages AI to help teams make faster, customer-informed decisions by accelerating both data collection and analysis.

• Contact for Pricing

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

BioBrain is an AI-powered Agile MROps platform designed to streamline market research operations, delivering faster insights and high-quality data through automation and advanced analytics.

• Contact for Pricing

Innerview is an AI-powered research analysis platform that transforms user interviews into actionable insights through automated analysis, transcription, and synthesis tools, helping product teams make data-driven decisions faster.

• Free Trial