Customer intelligence platform features - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

CustomerBase.ai leverages AI to analyze customer data, identify ideal customer profiles (ICPs), and prioritize accounts, helping sales and marketing teams target effectively.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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Meiro is a composable, privacy-first Customer Data Platform (CDP) designed for marketing and IT teams. It unifies customer data to create hyper-personalized experiences across channels while ensuring data governance and security.

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Staircase AI uses Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback in customer data analysis.

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OptiKPI is a real-time Customer Data Platform (CDP) and CRM toolkit designed to help businesses enhance customer retention, engagement, and value through targeted, multi-channel campaigns.

• Paid
• From 1099$

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

UpdateAI automatically records and analyzes customer conversations from platforms like Zoom and MS Teams, generating AI-powered notes, insights, and trends to boost revenue, reduce churn, and improve cross-functional collaboration.

• Free Trial
• From 39$

Collective[i] offers an AI-powered platform to optimize revenue generation by improving sales forecasting, productivity, and data quality. It helps businesses expand margins and grow revenue.

• Freemium
• From 40$

RetentionX is a Customer Intelligence Platform for consumer brands, using AI to unify data, analyze behavior, and optimize strategies for increased retention and profitability.

• Usage Based

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Common Room is a customer intelligence platform using AI to help GTM teams identify buying signals, prioritize prospects, and automate personalized outbound communication.

• Freemium
• From 1000$

CustomerIQ is an AI-powered platform that automates CRM data entry, meeting notes, and administrative tasks while providing actionable insights to streamline sales cycles and customer relationships.

• Freemium
• From 65$

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Supsis AI is an artificial intelligence customer experience platform designed to optimize workflows by managing all communication channels on a single screen. It uses AI chatbots to handle customer inquiries, improving support and increasing potential revenue.

• Freemium

FirstHive is an enterprise-ready Customer Data Platform (CDP) enhanced with AI to unify customer data, predict behaviors, and personalize interactions across multiple channels in real-time, driving growth through data-driven insights.

• Contact for Pricing

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

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Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing