customer insight tools - AI tools

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

Zigpoll helps businesses gather customer feedback through targeted surveys. Analyze responses and use the data to improve your business.

• Freemium
• From 10$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

• Freemium
• From 19$

Optimize product development and customer retention with Insight7's AI-powered platform that aggregates, analyzes, and activates customer feedback.

• Paid
• From 19$
• API

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

InsightArc provides AI CX agents with real-time, product-level user intent and context, improving self-service and reducing escalations.

• Contact for Pricing

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Miro Insights is an AI-powered platform that analyzes customer feedback from various sources to prioritize features, align product strategy, and forecast revenue impact.

• Free Trial
• From 20$

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

CSCopilot is a platform designed for B2B SaaS teams that captures and organizes customer feedback, feature requests, and revenue opportunities from meetings.

• Paid
• From 49$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

• Contact for Pricing

Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

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RetentionX is a Customer Intelligence Platform for consumer brands, using AI to unify data, analyze behavior, and optimize strategies for increased retention and profitability.

• Usage Based

Forelight provides AI-powered customer interview insights at scale, automating data collection and analysis throughout the product lifecycle for outcome-driven decisions.

• Freemium

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

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Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

CustomerBase.ai leverages AI to analyze customer data, identify ideal customer profiles (ICPs), and prioritize accounts, helping sales and marketing teams target effectively.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Percept Insight is an AI-powered analytics platform that delivers fast, affordable, and insightful data analysis to optimize user engagement and product performance.

• Usage Based
• From 1$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

• Contact for Pricing

Sauce AI is an AI-powered engine that analyzes customer feedback from various sources, providing real-time, actionable insights to drive product development and business impact.

• Free Trial

Cynthia AI helps you understand your customer feedback, tickets, and other qualitative data at scale. Uncover actionable insights within seconds to accelerate your product research.

• Free Trial
• From 25$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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UpdateAI automatically records and analyzes customer conversations from platforms like Zoom and MS Teams, generating AI-powered notes, insights, and trends to boost revenue, reduce churn, and improve cross-functional collaboration.

• Free Trial
• From 39$