What is Zigpoll?
Zigpoll empowers businesses to gather valuable feedback directly from their customers. It offers a versatile platform for creating and deploying surveys at crucial touchpoints throughout the customer journey, including on-site, post-purchase, pre-purchase, post-fulfillment, and abandoned checkout scenarios.
The platform provides intuitive tools for analyzing survey data, including multiple chart formats and reporting dashboards. This facilitates the quick processing of zero-party response data and NPS scores. Zigpoll features AI capabilities to assist in analysis. It is trained on response data, identifies trends and provides actionable insights.
Features
- Multiple Question Formats: Engage customers with a variety of question types.
- Branching Logic: Follow up on specific answers with conditional survey paths.
- Incentives: Offer rewards to create engaging interactions.
- Intuitive Dashboard: Easily distill survey data into actionable insights.
- Multiple Charts and Reports: Quickly process data and NPS scores.
- Advanced Targeting Rules: Send surveys to the right person at the right time.
- Multi-Language Support: Translate surveys into any language automatically.
- AI Assistant: An LLM trained on response data to identify trends and provide insights.
- Automatic Analysis: Spots trends in open-ended responses.
- Actionable Insights: Provides actionable insights from a meaningful sample set of responses.
Use Cases
- Optimize website conversion.
- Launch new products based on customer feedback.
- Build detailed customer segments for marketing.
- Improve customer journey by identifying pain points.
- Gather feedback for product development.
FAQs
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Can I try Zigpoll for free?
Yes, Zigpoll offers a free 'Lite' plan with no credit card required. -
Does Zigpoll offer support?
Yes, Zigpoll offers support, and the level of support varies across the different plans (installation, copywriting, and dedicated support in higher tier plans).
