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Zigpoll
Capture insights directly from your customers at key moments.

Zigpoll
Freemium
From 10$

Home: https://www.zigpoll.com

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What is Zigpoll?

Zigpoll empowers businesses to gather valuable feedback directly from their customers. It offers a versatile platform for creating and deploying surveys at crucial touchpoints throughout the customer journey, including on-site, post-purchase, pre-purchase, post-fulfillment, and abandoned checkout scenarios.

The platform provides intuitive tools for analyzing survey data, including multiple chart formats and reporting dashboards. This facilitates the quick processing of zero-party response data and NPS scores. Zigpoll features AI capabilities to assist in analysis. It is trained on response data, identifies trends and provides actionable insights.

Features

  • Multiple Question Formats: Engage customers with a variety of question types.
  • Branching Logic: Follow up on specific answers with conditional survey paths.
  • Incentives: Offer rewards to create engaging interactions.
  • Intuitive Dashboard: Easily distill survey data into actionable insights.
  • Multiple Charts and Reports: Quickly process data and NPS scores.
  • Advanced Targeting Rules: Send surveys to the right person at the right time.
  • Multi-Language Support: Translate surveys into any language automatically.
  • AI Assistant: An LLM trained on response data to identify trends and provide insights.
  • Automatic Analysis: Spots trends in open-ended responses.
  • Actionable Insights: Provides actionable insights from a meaningful sample set of responses.

Use Cases

  • Optimize website conversion.
  • Launch new products based on customer feedback.
  • Build detailed customer segments for marketing.
  • Improve customer journey by identifying pain points.
  • Gather feedback for product development.

FAQs

  • Can I try Zigpoll for free?
    Yes, Zigpoll offers a free 'Lite' plan with no credit card required.
  • Does Zigpoll offer support?
    Yes, Zigpoll offers support, and the level of support varies across the different plans (installation, copywriting, and dedicated support in higher tier plans).

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