Zigpoll - Capture insights directly from your customers at key moments.

Zigpoll Capture insights directly from your customers at key moments.

Freemium

From 10$

Home: https://www.zigpoll.com

#surveys
#Feedback
#Customer Journey
#zero-party data
#nps
#insights

Visit Zigpoll

What is Zigpoll?

Zigpoll empowers businesses to gather valuable feedback directly from their customers. It offers a versatile platform for creating and deploying surveys at crucial touchpoints throughout the customer journey, including on-site, post-purchase, pre-purchase, post-fulfillment, and abandoned checkout scenarios.

The platform provides intuitive tools for analyzing survey data, including multiple chart formats and reporting dashboards. This facilitates the quick processing of zero-party response data and NPS scores. Zigpoll features AI capabilities to assist in analysis. It is trained on response data, identifies trends and provides actionable insights.

Features

Multiple Question Formats: Engage customers with a variety of question types.
Branching Logic: Follow up on specific answers with conditional survey paths.
Incentives: Offer rewards to create engaging interactions.
Intuitive Dashboard: Easily distill survey data into actionable insights.
Multiple Charts and Reports: Quickly process data and NPS scores.
Advanced Targeting Rules: Send surveys to the right person at the right time.
Multi-Language Support: Translate surveys into any language automatically.
AI Assistant: An LLM trained on response data to identify trends and provide insights.
Automatic Analysis: Spots trends in open-ended responses.
Actionable Insights: Provides actionable insights from a meaningful sample set of responses.

Use Cases

Optimize website conversion.
Launch new products based on customer feedback.
Build detailed customer segments for marketing.
Improve customer journey by identifying pain points.
Gather feedback for product development.

FAQs

Can I try Zigpoll for free?

Yes, Zigpoll offers a free 'Lite' plan with no credit card required.
Does Zigpoll offer support?

Yes, Zigpoll offers support, and the level of support varies across the different plans (installation, copywriting, and dedicated support in higher tier plans).