customer feedback chat tools - AI tools

Click and Chat provides a robust live agent chat and text platform for businesses, offering real-time customer engagement, proactive outreach, analytics, and CRM integration.

• Free Trial

Heapchat offers a robust customer support chat SDK for iOS and web, enabling businesses to engage users in real time, gather actionable feedback, and utilize AI-powered messaging tools. Its features include live multilingual chat, smart prioritization, custom branding, and instant notifications via mobile app.

• Free Trial

feedback.tools is an AI-powered feedback analytics platform that helps businesses collect, analyze, and prioritize user feedback to build better products through continuous feedback loops and intelligent analysis.

• Freemium
• From 35$

UserEcho provides a comprehensive customer support solution with feedback forums, helpdesk ticketing, knowledge base, and live chat to enhance customer engagement and streamline support processes.

• Free Trial

Simplesat empowers businesses to measure, analyze, and act on customer feedback with customizable surveys, actionable analytics, and seamless integrations, driving continuous improvement in customer satisfaction.

• Paid
• From 119$

Howazit is an AI-powered customer experience platform that collects feedback, measures customer satisfaction, and provides actionable insights to enhance business performance through interactive chatbots and comprehensive analytics.

• Contact for Pricing

My Live Chat is a free live chat software that enables real-time communication with website visitors to enhance customer support and increase conversions.

• Freemium

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

EzChats provides AI-powered chatbots for SaaS companies, delivering automated customer support and onboarding to boost user satisfaction and reduce costs. Easily create, train, and deploy custom chatbots to streamline your support operations around the clock.

• Free Trial
• From 53$

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

Appzi is a customer feedback platform using AI to help businesses capture and analyze user insights through customizable website surveys and widgets.

• Freemium
• From 29$

Collect.chat is a chatbot platform that helps businesses generate more leads, book appointments, and engage customers through interactive website chat forms. It requires no coding and integrates with popular apps.

• Freemium
• From 24$

MsgMorph is an intelligent feedback infrastructure platform that collects customer feedback, automates support with AI agents, and syncs actionable tasks to project management tools like Linear, Jira, or Slack.

• Freemium
• From 10$

Joyous leverages advanced AI to transform thousands of frontline chat responses into prioritized action plans for operational excellence, sales acceleration, customer experience, and employee engagement.

• Paid
• From 7500$

Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Smallchat enables businesses to manage website visitor conversations directly within Slack, helping convert visitors into customers through seamless communication tools.

• Freemium
• From 20$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Talksprout is an AI-powered widget and platform that simplifies customer feedback collection and analysis. It provides actionable insights to enhance customer satisfaction.

• Paid
• From 7$

Retently is an AI-powered customer experience platform that helps businesses collect and analyze feedback through NPS, CSAT, and CES surveys across multiple channels to drive growth and improve customer relationships.

• Freemium
• From 49$

Social Intents enables live chat and AI chatbot capabilities, integrating seamlessly with Microsoft Teams, Slack, Google Chat, and Zoom to enhance customer engagement and sales.

• Paid
• From 39$

ChatMetric is an AI-driven analytics platform that monitors and improves chatbot performance through real-time insights, sentiment analysis, and actionable recommendations to enhance customer engagement and accuracy.

• Freemium
• From 49$

Chatisto leverages advanced AI to automate customer conversations, synchronize CRM data, and convert website leads, enhancing customer experiences and driving sales with minimal human intervention.

• Freemium
• From 29$

TalkJS provides a comprehensive chat API and SDKs for building scalable in-app messaging experiences with pre-built customizable UIs, AI chatbot integration, and enterprise-grade security.

• Freemium
• From 279$

FormBee is an AI-powered platform for collecting, analyzing, and managing user feedback through an integrated chat interface, providing insights into user sentiment and interests.

• Other

Pure Chat offers simple and customizable live chat solutions for businesses, enabling instant customer engagement through feature-rich chat software and mobile apps. Enjoy seamless setup, canned responses, and detailed analytics to improve customer support and conversions.

• Free Trial
• From 49$

Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

• Freemium
• From 19$

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

Chatsome helps businesses automate customer service and sales with a customizable AI chatbot. Train the bot on your data to enhance user experience and boost conversions, no coding required.

• Paid
• From 350$

Chatasist is an AI-powered customer support platform that centralizes conversations, automates responses, and provides smart tools for growing teams to handle customer interactions efficiently.

• Freemium
• From 182$