AI powered customer service insights - AI tools

  • Kustomer
    Kustomer Unleash the power of data + AI + humans in customer service

    Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

    • Contact for Pricing
  • AI Desk
    AI Desk AI-powered Customer Service on your website

    AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

    • Freemium
    • From 19$
  • VOC AI
    VOC AI Where Customer Insights Fuse with AI Chatbot

    VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

    • Freemium
    • API
  • ZEN AI
    ZEN AI Your Intelligent Ally for Extraordinary Customer Experience

    ZEN AI provides a next-generation customer service solution with 24/7 availability, harnessing machine learning for intelligent support, complete with an intuitive management dashboard.

    • Freemium
    • From 39$
  • ChattonAI
    ChattonAI An AI chatbot that understands your customers' needs, backed by deep text analysis.

    ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

    • Freemium
  • Aiwo
    Aiwo Customer Contact Intelligence

    Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

    • Contact for Pricing
  • IrisAgent
    IrisAgent Automate Customer Support with AI

    IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

    • Freemium
  • Insightio
    Insightio A faster way to uncover product insights from customer conversations with AI

    Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

    • Freemium
    • From 19$
  • Chirpish AI
    Chirpish AI AI-powered customer service with a human touch

    Chirpish AI combines the speed of AI with the empathy of human service to provide exceptional customer support around the clock.

    • Contact for Pricing
    • API
  • Batai
    Batai Intelligent conversations, real results.

    Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

    • Paid
    • From 25$
  • Unwrap.ai
    Unwrap.ai Turn customer feedback into revenue

    Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

    • Paid
    • From 1180$
  • Answer AI
    Answer AI Instant customer support, always switched on

    Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

    • Freemium
    • From 19$
  • Staircase AI
    Staircase AI Leverage Artificial Revenue Intelligence

    Staircase AI uses Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback in customer data analysis.

    • Contact for Pricing
  • Bart AI
    Bart AI Start Your Conversation With AI Bart

    Bart AI is an advanced AI chatbot designed to enhance customer and business interactions through sophisticated natural language processing and machine learning capabilities, offering 24/7 automated customer support across various industries.

    • Free
  • DigitalGenius
    DigitalGenius The AI concierge that resolves tickets, improves conversion rates, and proactively solves customer service issues

    DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

    • Contact for Pricing
  • Zowie
    Zowie Transform customer service with AI-powered automation and intelligence

    Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

    • Contact for Pricing
  • AnsweriQ
    AnsweriQ Transform your customer service with AI

    AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

    • Contact for Pricing
  • Canvs AI
    Canvs AI Find your best insights, faster

    Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

    • Contact for Pricing
  • Decagon
    Decagon AI Customer Service Agents for the Enterprise

    Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

    • Contact for Pricing
  • Cust
    Cust AI Agents for Elite Customer Success Teams

    Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

    • Paid
    • From 400$
  • AWSME.ai
    AWSME.ai Scale Smarter with AI That Understands Your Business

    AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

    • Paid
    • From 99$
  • Forethought
    Forethought Scale Customer Support with an Advanced AI Agent

    Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

    • Contact for Pricing
  • Mindlake.ai
    Mindlake.ai Automatically synthesize customer conversation data, highlight emerging trends

    Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

    • Contact for Pricing
  • Tymely
    Tymely AI Customer Service Agent for E-commerce

    Tymely is an AI-powered customer service platform for e-commerce businesses that automates handling complex customer inquiries with 99.5% accuracy, achieving significant cost savings and improved customer satisfaction.

    • Usage Based
  • Kastro
    Kastro Allocate 20% of your energy to handle 80% of your support

    Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

    • Freemium
    • From 35$
  • Level AI
    Level AI Next Level AI for Customer Intelligence & Service Automation

    Level AI provides innovative artificial intelligence solutions designed to enhance customer service and support for call centers.

    • Contact for Pricing
    • API
  • AttentionKart
    AttentionKart Revolutionizing businesses with AI-Driven Customer Insights

    AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

    • Paid
    • From 35$
  • Macha AI
    Macha AI Customer-centric AI support automation for Zendesk and LiveChat

    Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

    • Paid
    • From 49$
  • SupportLogic
    SupportLogic AI Agents for Complex B2B Support Experience Management

    SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

    • Contact for Pricing
  • Comments Analytics
    Comments Analytics Unlock Valuable Customer Insights from Comments

    Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.

    • Paid
    • From 39$
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