What is Xeofi?
Xeofi offers a comprehensive platform designed specifically for internet service providers to manage their operations efficiently. The system combines both Hotspot and Direct Line services into a single integrated solution, providing tools for automated billing processes, customer relationship management, and network administration.
The platform features automated invoice generation, integrated payment processing with M-PESA, smart notifications, and detailed analytics for tracking customer lifetime value, churn rates, and monthly recurring revenue. It supports whitelabel customization, allowing businesses to use their own domain and branding while providing secure network connections through Wireguard tunnels.
Features
- Automated Billing Process: Offer clients simple and fast reconnections with automatic invoice generation
- Integrated Payment Processing: Seamless integration with M-PESA for automated payments
- Customer Management: Comprehensive CRM with billing history and support ticketing system
- Network Security: Secure connections using Wireguard tunnels for data protection
- Analytics and Reporting: Detailed reports on customer lifetime value, churn rates, and monthly recurring revenue
- Whitelabel Customization: Use your own domain and branding throughout the system
- Hotspot and Direct Line Services: Both WiFi and PPPoE services bundled into one platform
- SMS Integration: Custom message templates and integration with SMS providers
Use Cases
- Managing internet service provider billing and customer relationships
- Automating payment processing and invoice generation for ISP services
- Providing secure network connections for client internet services
- Tracking ISP performance metrics and revenue analytics
- Offering self-service portals for customer account management
- Managing customer support tickets and service provisioning
- Creating branded internet service platforms with custom domains
FAQs
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What are the minimum requirements to use Xeofi?
The essential requirements include a Mikrotik Router and internet connection, with optional components like Paybill access and SMS Gateway for enhanced functionality. -
How does Xeofi handle data storage?
Xeofi offers three different options for data storage, with details available in their Terms of Service document. -
Can Xeofi be customized for specific business needs?
Yes, Xeofi accepts feature requests from active users and can be customized, though specific customization details require contacting their support team.
