What is UpChatty?

UpChatty provides a platform for designing and deploying personalized AI chatbots tailored to specific website needs. Users can train their chatbots by inputting text data directly or utilizing the URL crawling feature to automatically fetch content from specified websites. The customization options allow for seamless integration with existing brand identities, including adjusting colors, incorporating logos, and defining the chatbot's personality through unique instructions and settings.

Once configured, the chatbot can be easily embedded onto a website using various methods such as a dedicated widget, an iframe, or by integrating the full-featured Playground interface. These AI assistants are designed to handle customer support tasks, generate valuable leads by collecting contact information (name, email, phone number), and actively engage with website visitors. This functionality aims to enhance user experience, streamline communication, and support business growth objectives.

Features

AI Model Selection: Choose from various AI models like GPT-3.5-turbo and GPT-4, with future support for Claude 3.5 Sonnet and Llama 3 70B.
Model Cascading: Combines multiple AI models to improve performance, reduce costs, and increase accuracy.
Whitelabel Customization: Fully customize the chatbot with brand logo, colors, and messaging.
Data Privacy and Security: Secure storage of uploaded data with robust encryption.
Multiple Data Sources: Train chatbots using pasted text or automatic URL crawling.
Multilingual Support: Interact with customers in over 80 languages.
Lead Generation: Configure chatbots to collect user contact information (name, email, phone).
Easy Embedding: Integrate chatbots via widget, iframe, or Playground embed codes.

Use Cases

Automating customer support on websites.
Generating leads by collecting visitor contact information.
Engaging website visitors with interactive conversations.
Providing information based on website content.
Offering multilingual support to a global audience.
Creating branded chatbot experiences.

FAQs

Are you using only ChatGPT to power UpChatty?

No, UpChatty uses various ChatGPT models alongside its own small in-house models, utilizing Model Cascading for efficiency and cost-effectiveness without compromising quality.
What is Model Cascading?

It's a technique combining UpChatty's in-house models with ChatGPT. In-house models preprocess questions to reduce tokens before sending them to ChatGPT, which generates a shortened response refined by the in-house models for a detailed final output.
Are you planning to add more AI models in the future?

Yes, implementation of models like Claude 3.5 and Gemini 1.5 Pro is currently in process.
What options are available for adding context to the chatbot?

Currently, context can be added directly as text or by scraping URLs. File uploads and integrations with services like Notion, Google Drive, and OneDrive are planned features.
Are UpChatty chatbots completely whitelabeled?

Yes, the service is fully whitelabel, meaning it's free of UpChatty branding, allowing complete customization with your brand.