What is StoryTap?
StoryTap provides an automated solution for collecting user-generated video testimonials and stories through an AI-powered video platform. The system guides customers through effortless recording experiences without requiring film crews or technical expertise, capturing videos at key moments in the customer journey.
Businesses can collect ongoing video content that they own forever, with automatic editing capabilities that prepare videos for immediate sharing across social media platforms and websites. The platform integrates with various tools including Google Reviews, TikTok, Shopify, and Canva, while maintaining 100% authenticity by ensuring every video comes from real customers without alteration.
Features
- AI-Powered Video Platform: Guides customer recording experiences without film crews or technical stress
- Automated Video Collection: Asks for video at key moments in the customer journey
- Auto-Editing Capabilities: Prepares videos for immediate sharing on social media and websites
- Google Reviews Integration: Allows customers to publish videos directly to Google Reviews
- Multiple Collection Methods: Customers record via QR code, text, or auto-email from anywhere
- Video Approval System: Businesses can approve every video before it goes live
- Social Media Integration: Easy sharing to TikTok, YouTube, and other platforms
- eCommerce Features: Personalizes shopper experiences with video filters and makes videos shoppable
Use Cases
- Collecting video testimonials from customers for Google Reviews
- Gathering user-generated video content for social media marketing
- Embedding customer video stories on business websites to drive engagement
- Collecting video product reviews for eCommerce product pages
- Capturing service stories that explain business services
- Gathering non-profit member, volunteer, and donor stories
- Creating digital advocacy videos and event stories
- Building ongoing video content libraries for marketing teams
