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What is Snap Surveys?
Snap Surveys offers a robust survey software solution through Snap XMP, designed to facilitate the creation, distribution, and analysis of surveys across various channels. The platform supports paper, online, and offline surveys, incorporating sophisticated logic and multilingual capabilities to enhance participant engagement and response rates. It enables real-time collaboration, allowing teams to share surveys and reports seamlessly, and provides tools for deep-dive analysis, benchmarking, and visual reporting to uncover actionable insights.
With features like in-survey calculations, smart reports, and a pre-built survey marketplace, Snap Surveys caters to diverse needs, from basic feedback collection to complex research projects. The platform emphasizes security with certifications such as ISO 27001 and Cyber Essentials Plus, ensuring data protection and compliance. Additional services include research project support and custom solutions, making it a versatile tool for organizations seeking to monitor satisfaction and drive decision-making through data.
Features
- Sophisticated Logic: Improve response rates by making surveys relevant to each participant based on their answers.
- Multilingual Surveys: Support for creating surveys in multiple languages to reach a broader audience.
- Visual Reports: Generate concise summary reports and deep-dive analysis with customizable charts and word clouds.
- Collaboration Tools: Enable real-time sharing of surveys and reports with clients or colleagues for agile teamwork.
- Security Certifications: Includes ISO 27001, Cyber Essentials Plus, and GDPR compliance for data protection.
Use Cases
- Conducting employee engagement surveys to monitor workplace satisfaction.
- Gathering customer feedback to improve products and services.
- Performing market research for data-driven business decisions.
- Collecting patient satisfaction data in healthcare settings.
- Running academic surveys for educational research projects.
FAQs
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How much does Snap Surveys cost?
Snap Surveys offers a free Starter plan, with paid plans starting at $30 per month for the Advanced plan (billed annually as $360). The Elite plan is $95 per user per month (billed annually as $1,140), and the Ultra plan requires inquiry for custom pricing. -
Can we install it on our own server?
Yes, the platform can be self-hosted through the Ultra plan, which is ideal for organizations with specific compliance requirements. -
What happens if I reach my responses limit?
If you reach your response limit, you can contact Snap Surveys to purchase additional responses. -
Do you have a free account?
Yes, a free Starter account is available with no credit card required, offering 200 responses and unlimited surveys. -
What payment methods do you accept?
Snap Surveys accepts various payment methods, including check, credit card, EFT (Electronic Funds Transfer), and wire transfer, with secure PCI-compliant processing.
