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What is Small Business Chatbot?
Small Business Chatbot (SBC) provides an AI-powered chat widget that engages website visitors, answers their questions, qualifies leads, and books appointments directly into your calendar around the clock. It also offers an AI answering service that handles inbound calls 24/7, AI workflows to automate follow-ups and routing, and AI follow-ups via SMS, email, and voice.
Designed specifically for service businesses like plumbing, HVAC, electricians, and many more, SBC integrates with your CRM, calendar, and website tools to ensure no lead slips through the cracks. The platform helps businesses capture missed customers across their entire funnel, from chat to phone to text follow-ups.
Features
- AI Chat Widget: Answers inbound leads and books them in automatically.
- AI Answering Service: Answers calls, qualifies leads, and books appointments 24/7.
- AI Workflows: Automate follow-up, routing, reminders, and CRM actions.
- AI Follow-Ups: Automatically follow up by SMS, email, and AI voice.
- Lead Management CRM: Manage leads and track conversions.
- Quote Follow-Up: Automate quote follow-ups to close more deals.
- Review Management: Manage and respond to reviews.
Use Cases
- Converting website visitors into booked appointments for service businesses
- Handling inbound calls after hours with an AI receptionist
- Automating follow-up messages to warm leads
- Integrating with existing CRM and calendar to streamline lead management
- Providing 24/7 customer support for common service inquiries
FAQs
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What industries does Small Business Chatbot serve?
SBC serves many service industries including plumbing, HVAC, electricians, roofing, flooring, cleaning, carpet cleaning, handyman, painting, pressure washing, landscaping, tree care, pest control, pool service, restoration, general contractors, remodeling, law firms, digital marketing, and veterinary supply. -
Does SBC integrate with my existing CRM and calendar?
Yes, Small Business Chatbot offers integrations with CRM, calendar, and website tools to streamline lead management and appointment booking. -
Is there a free trial available?
Yes, SBC offers a 14-day free trial so you can test the platform before committing. -
Can the AI answer phone calls?
Yes, SBC includes an AI Answering Service that answers inbound calls, qualifies leads, and books appointments 24/7. -
How does the AI follow-up work?
The AI Follow-Ups feature automatically sends follow-up messages via SMS, email, and AI voice to leads that didn't convert initially.
