Puppeteer - AI that talks to your patients - from intake to follow-ups, through voice and text

Puppeteer AI that talks to your patients - from intake to follow-ups, through voice and text

What is Puppeteer?

Puppeteer is an innovative healthcare AI platform designed to streamline patient communications and clinical workflows. The system integrates seamlessly with existing EHR systems to automate critical patient interactions including intake processes, appointment scheduling, follow-ups, and medical inquiries.

The platform features advanced capabilities such as automated clinical intake, intelligent triaging, appointment management, and patient monitoring. It ensures regulatory compliance with HIPAA, GDPR, and other healthcare standards while providing detailed analytics and monitoring tools for healthcare providers to track patient interactions and outcomes.

Features

EHR Integration: Seamless connection with existing healthcare records systems
Automated Intake: Dynamic questionnaires and symptom assessment
Smart Scheduling: AI-powered appointment management and reminders
Remote Triage: Intelligent symptom assessment and care prioritization
Patient Monitoring: Automated follow-ups and treatment adherence tracking
Billing Automation: Streamlined payment processing and reminders
Analytics Dashboard: Comprehensive monitoring of patient interactions
Regulatory Compliance: HIPAA, GDPR, and healthcare standards adherence

Use Cases

Patient intake and registration
Appointment scheduling and management
Medical triage and symptom assessment
Treatment follow-up and monitoring
Medical FAQ assistance
Billing and payment processing
Health data analysis and insights
Patient engagement and education

FAQs

What is remote triaging and how does it work?

Remote triaging uses AI to assess patient symptoms, determine urgency levels, and direct patients to appropriate care options. The system asks relevant questions about symptoms and makes informed decisions about care prioritization.
How secure is Puppeteer's solution?

Puppeteer maintains compliance with major healthcare regulations including HIPAA, GDPR, PIPA, and PIPEDA, ensuring the highest standards of patient data protection and security globally.
Can Puppeteer integrate with existing EHR systems?

Yes, Puppeteer seamlessly integrates with existing EHR systems, automatically extracting patient data for personalized experiences without staff intervention.