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What is MYSites?
MYSites provides a comprehensive reservation management system specifically designed for campgrounds, RV parks, and marinas. The platform streamlines the booking process with real-time availability updates, interactive maps, and drag-and-drop calendar functionality. It includes powerful management tools such as revenue reporting, occupancy tracking, and inventory management to help property owners optimize their operations.
The system features a robust Customer Relationship Management (CRM) component that enables personalized guest experiences and loyalty building. Additional capabilities include email and SMS marketing tools, staff permission management with mobile check-in, and integration with multiple payment gateways and accounting software. MYSites also offers website design, hosting, and SEO optimization services through its Elite Program for enhanced digital presence.
Features
- Reservation Management Center: Includes interactive walk-in maps, drag-and-drop calendar, waiting lists, and point-of-sale touch buttons
- Management & Report Center: Provides revenue reports, occupancy reports, booking reports, and various other analytical tools
- Marketing Management Center: Features guest database with duplicate finder, free email marketing, SMS marketing, and website tools
- Staff Management Center: Offers role assignment, permission settings, time clock functionality, and employee mobile check-in
- 24/7 Support Services: Includes live support chat and video learning center with AI-powered assistant guidance
Use Cases
- Managing campground reservations and availability in real-time
- Tracking revenue and occupancy metrics for business optimization
- Creating targeted email and SMS marketing campaigns to past guests
- Managing staff permissions and work schedules efficiently
- Integrating with payment processors and accounting software like QuickBooks
