What is Meya?
Meya is an advanced chatbot platform that combines powerful development capabilities with seamless customer support features. The platform offers a complete suite of tools including custom coding options, extensive integration possibilities, and a sophisticated human-bot hybrid system, all unified under a customizable chat interface that works across mobile and web platforms.
Built on a third-generation event-oriented architecture, Meya provides developers with both BFML (simple YAML syntax) and Python programming options, allowing for unlimited extensibility and customization. The platform includes comprehensive features such as sensitive data encryption, secrets vault, and support for multiple messaging platforms, making it suitable for enterprises requiring robust, scalable customer support solutions.
Features
- Custom Development: Full coding flexibility with BFML and Python support
- Integration Framework: Connect with multiple messaging platforms and support providers
- Security: Built-in sensitive data encryption and secrets vault
- Chat UI: Advanced mobile and web chat interface with customizable widgets
- DevOps Workflow: Specialized development, staging, and production environments
- Analytics: Comprehensive user interaction tracking and improvement metrics
- Human-Bot Hybrid: Seamless integration between automated and human support
- Multi-Platform Support: Compatible across Android, iOS, and web platforms
Use Cases
- Customer Support Automation
- E-commerce Customer Service
- Financial Services Support
- Telecom Customer Assistance
- Internet Services Support
- Professional Services Automation
Related Queries
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FAQs
What is MAU in Meya's pricing structure?
What programming languages does Meya support?
Does Meya offer a free trial?
What types of environments does Meya provide?
Meya Uptime Monitor
Average Uptime
99.9%
Average Response Time
259.14 ms
