What is Merchanto?
Merchanto is a leading AI-powered digital payments fraud and chargeback prevention solution. It utilizes a technology-based strategy, collaborating directly with VISA and MasterCard, to stop chargebacks and protect online businesses.
The platform offers a user-friendly dashboard and API integrations, enabling real-time data sharing between financial institutions and merchants. Merchanto offers quick onboarding, 24/7 support, and transparent statistics to improve acceptance rates and overall business growth.
Features
- Direct VISA and MasterCard Partners: One simple integration connects to a global network of VISA and MasterCard issuers.
- Global Reach: Access to thousands of participating issuers worldwide, enabling pre-dispute resolution services.
- Real-time Operation: Near-real-time sharing of dispute data and purchase details between financial institutions and merchants.
- Increased Acceptance Rates: Issuing refunds and rapid resolutions instead of chargebacks improves customer experience and acceptance rates.
- Transparent and Useful Statistics: Access to key performance indicators (KPIs) and approval rate data.
- Advanced AI and Machine Learning Analysis: AI-powered fraud and chargeback prevention.
Use Cases
- Preventing chargebacks for online transactions.
- Combating digital payment fraud.
- Improving transaction acceptance rates.
- Managing and resolving payment disputes efficiently.
- Protecting revenue from chargeback losses.
