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Merchanto
Chargeback Deflection with the Highest Efficiency

What is Merchanto?

Merchanto is a leading AI-powered digital payments fraud and chargeback prevention solution. It utilizes a technology-based strategy, collaborating directly with VISA and MasterCard, to stop chargebacks and protect online businesses.

The platform offers a user-friendly dashboard and API integrations, enabling real-time data sharing between financial institutions and merchants. Merchanto offers quick onboarding, 24/7 support, and transparent statistics to improve acceptance rates and overall business growth.

Features

  • Direct VISA and MasterCard Partners: One simple integration connects to a global network of VISA and MasterCard issuers.
  • Global Reach: Access to thousands of participating issuers worldwide, enabling pre-dispute resolution services.
  • Real-time Operation: Near-real-time sharing of dispute data and purchase details between financial institutions and merchants.
  • Increased Acceptance Rates: Issuing refunds and rapid resolutions instead of chargebacks improves customer experience and acceptance rates.
  • Transparent and Useful Statistics: Access to key performance indicators (KPIs) and approval rate data.
  • Advanced AI and Machine Learning Analysis: AI-powered fraud and chargeback prevention.

Use Cases

  • Preventing chargebacks for online transactions.
  • Combating digital payment fraud.
  • Improving transaction acceptance rates.
  • Managing and resolving payment disputes efficiently.
  • Protecting revenue from chargeback losses.

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