What is Kotae?
Kotae is a sophisticated AI chatbot platform designed specifically for small businesses to manage and automate customer inquiries. The system leverages ChatGPT technology to provide natural responses in over 80 languages, making it an ideal solution for businesses with global reach.
The platform features a user-friendly setup process that requires no coding knowledge, allowing businesses to be operational within 5 minutes. Kotae learns from website content, training files, and custom FAQs to provide accurate, contextual responses. Business owners maintain full control over the chatbot's appearance and responses, with the ability to customize branding elements and override AI-generated answers as needed.
Features
- Multilingual Support: Handles communications in 80+ languages
- Custom Training: Uses website scraping, documents, and FAQs for personalized responses
- No-Code Setup: Ready to deploy within 5 minutes without technical expertise
- Brand Customization: Adjustable appearance including logo, colors, and welcome message
- 24/7 Availability: Continuous customer support automation
- Response Management: Ability to override AI responses with custom FAQs
- Analytics Integration: Track and analyze customer interactions
- Website Integration: Simple embed code implementation
Use Cases
- Customer Support Automation
- Lead Generation and Qualification
- FAQ Management
- International Customer Service
- Website Support Integration
- After-hours Customer Support
FAQs
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Do you offer a free trial?
Yes, Kotae offers a 1-month trial with the Premium plan. -
Does Kotae support multiple languages?
Yes, Kotae supports over 80 languages with specialized support in English, Japanese, and Vietnamese. -
Can I customize the appearance and color of Kotae?
Yes, you can customize Kotae's appearance with your logo, theme color, and welcome message to match your brand. -
Can multiple team members in my organization manage my chatbot?
Yes, multiple team members can manage and oversee the chatbot's operations.
