What is Fidlio?
Fidlio streamlines the process of gathering and prioritizing feedback from users by providing a centralized platform where feature requests can be suggested, discussed, and voted on. Product teams can efficiently manage suggestions, weigh them by user interest, cost, and usage frequency, and clearly communicate what developments are being worked on with visual roadmaps and changelogs.
With customizable branding, email notifications, and robust plan charts, Fidlio ensures teams stay connected with users while making informed decisions about what to build next. The platform scales with your team, allowing full transparency in your product development journey and boosting user engagement through open dialogue and timely updates.
Features
- Roadmap: Communicate ongoing and upcoming product developments to users.
- Changelog: Announce and document new feature releases and product updates.
- Plan Chart: Prioritize next features using user votes, cost, and usage frequency metrics.
- Email Notifications: Automatically notify users about updates on their suggestions and votes.
- Custom Branding: Adapt platform colors and logos to fit your company identity.
- Feature Voting: Users upvote feature suggestions to signal popularity and demand.
Use Cases
- Collecting structured feedback and suggestions from product users.
- Prioritizing product features based on direct user input and business metrics.
- Keeping stakeholders informed about progress with visible roadmaps and changelogs.
- Enhancing user engagement by allowing votes and comments on feature requests.
- Centralizing feedback that previously arrived via scattered channels like email or social media.
FAQs
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What is considered a user in Fidlio?
A user is anyone who posts, votes, or comments on feedback, while passive readers are not counted as users. -
What defines a team member in Fidlio?
A team member is someone belonging to your organization who can write private comments, edit or delete requests, and manage the state and ETA of feature requests. -
Does Fidlio offer a free trial?
Yes, Fidlio offers a 14 day free trial with no credit card required. -
Can I cancel my subscription at any time?
Yes, subscriptions can be cancelled without penalty, though there are no refunds for already paid billing periods.
