False Alarm Software
Comprehensive Alarm Management and Billing Solutions for Municipalities

What is False Alarm Software?

False Alarm Software, developed by EnablePoint, delivers robust alarm management and billing solutions designed for municipalities, police departments, and fire agencies. With decades of focused experience, this suite streamlines alarm registration, integrates seamlessly with Computer Aided Dispatch (CAD) systems, and automates the calculation and management of false alarm charges and permit registrations.

The software suite is engineered to improve administrative efficiency by offering both online and on-premise solutions, including tools for alarm owners to register online, browser-based access for 911 dispatchers to alarm site data, and managed services that handle registration, billing, and customer support. The flexible offerings can be tailored to the specific needs of city, county, and village government agencies, helping them reduce staffing costs, enhance safety, and increase revenue.

Features

  • False Alarm Billing: Automated alarm system registration, import of incident data, and generation of warning letters and invoices.
  • Batch Processing: Supports batch printing of invoices and warning letters, with full payment and accounts receivable management.
  • Online Alarm Registration: Web-based self-service registration for alarm owners with administrative imports.
  • Seamless CAD Integration: Imports false alarm data directly from Computer Aided Dispatch systems.
  • WEBFAB Browser Access: Read-only, unlimited license browser-based access for 911 dispatchers and city personnel.
  • Managed Processing Services: Complete solution offering software, hosting, and data processing support.

Use Cases

  • Registering and managing alarm permits for city, county, or village jurisdictions.
  • Automatically billing and invoicing for false alarm incidents based on local ordinances.
  • Allowing alarm owners to complete permit registrations online with seamless administrative workflows.
  • Providing real-time alarm permit and hazardous materials information to 911 dispatchers during emergencies.
  • Reducing administrative staffing needs through fully managed processing services.

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