What is Exoprise?
Exoprise offers a comprehensive Digital Experience Monitoring (DEM) platform designed to diagnose and resolve network and application performance issues across various environments. The solution enables IT professionals to monitor Microsoft 365 applications including Exchange, SharePoint, Teams, and OneDrive, as well as SaaS and UCaaS applications like Salesforce, Zoom, and Webex.
The platform combines synthetic transaction monitoring with real-user monitoring to provide visibility from both inside and outside the firewall. It helps organizations detect service provider outages, troubleshoot network performance problems, and capture actual user experience metrics across different operating systems and locations.
Features
- SaaS Synthetics: Code-free synthetic monitoring for any Software-as-a-Service or web application
- Inside-Out & Outside-In Monitoring: Comprehensive visibility from both behind the firewall and cloud-based locations
- Service Watch Browser: Lightweight browser add-on for detecting network and application problems per user
- Service Watch Desktop: Desktop monitoring for isolating client, network, or server issues
- Crowd-Powered Monitoring: Combines app monitoring with crowdsourced data for benchmarking and comparison
- Microsoft 365 Monitoring: Comprehensive monitoring for all Microsoft 365 applications including Teams, Exchange, and SharePoint
- Network DEM: Network Digital Experience Management for optimizing SaaS, web, and UCaaS applications
- Hybrid Cloud Monitoring: Simultaneous monitoring capabilities from both on-premise and cloud environments
Use Cases
- Monitoring Microsoft 365 application performance and outages
- Diagnosing network performance issues affecting SaaS applications
- Detecting service provider outages for cloud-based services
- Optimizing unified communications platforms like Teams and Zoom
- Troubleshooting end-user experience problems with enterprise applications
- Monitoring Salesforce performance and availability
- Assessing network performance for remote and hybrid work environments
- Benchmarking application performance against industry standards
FAQs
-
What types of applications can Exoprise monitor?
Exoprise can monitor Microsoft 365 applications (Teams, Exchange, SharePoint, OneDrive), SaaS applications like Salesforce, UCaaS platforms including Zoom and Webex, and various web applications. -
How does Exoprise combine different monitoring approaches?
Exoprise combines synthetic transaction monitoring with real-user monitoring to provide comprehensive visibility from both inside and outside perspectives, enabling complete digital experience monitoring. -
What is the difference between Service Watch Browser and Service Watch Desktop?
Service Watch Browser is a lightweight browser add-on that detects network and application problems per user, while Service Watch Desktop isolates employee client, network, or server problems including Wi-Fi, ISP, and LAN/WAN networking issues. -
How quickly can Exoprise be set up for monitoring?
According to the website, Exoprise can be set up in approximately 5 minutes, allowing organizations to quickly begin monitoring their applications and networks.
