CoSupport AI
What is CommentGuard?
CommentGuard is a comprehensive comment management platform designed for Facebook and Instagram content creators, businesses, and marketers. The platform provides a unified inbox for managing comments across multiple pages and posts, powered by AI technology that automatically detects and filters out spam, negative comments, and inappropriate content in any language.
The platform features automated response capabilities, allowing users to set up pre-defined or AI-generated replies while maintaining a natural feel through customizable delays and rotating variations. With robust team collaboration features, custom AI training options, and extensive moderation filters, CommentGuard streamlines social media engagement while protecting brand reputation.
Features
- Unified Comment Inbox: Manage all Facebook and Instagram comments from one dashboard
- AI-Powered Moderation: Automatically detect and hide negative comments and spam
- Automated Responses: Generate AI-powered contextual replies with customizable delays
- Multi-language Support: Moderation and auto-replies available in any language
- Team Collaboration: Unlimited users with customizable access levels
- Custom AI Training: Train AI with brand-specific knowledge and voice
- Bulk Management: Apply actions to multiple comments simultaneously
- Message Management: Handle private Facebook messages and Instagram DMs
Use Cases
- Managing ad campaign comments at scale
- Protecting brand reputation from spam and negative comments
- Automating customer support responses on social media
- Coordinating social media management across teams
- Moderating multilingual social media accounts
- Managing multiple business pages efficiently
FAQs
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Is CommentGuard approved by Facebook and Instagram?
Yes, CommentGuard has been reviewed and approved by the Meta App Review team and is fully compliant with all of Meta's policies. -
Do you import and process comment history?
CommentGuard only processes new comments from the moment you add a Facebook or Instagram page to your account. It does not retroactively import or process older comments. -
How many pages and users can I add?
You can add unlimited pages and users. The pricing is only based on your comment volume. -
What happens if I exceed my monthly comment limit?
CommentGuard will warn you when you reach 90% of your limit so you can upgrade to a higher plan.
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