What is Citizenserve?
Citizenserve delivers enterprise-level community development software designed specifically for government operations. The platform offers a suite of cloud-based e-government solutions that streamline various municipal processes through an integrated online portal. With over two decades of experience and consistent ownership, the system provides reliable, secure infrastructure with 99.999% active system uptime.
The software enables efficient management of permitting, business licensing, contractor licensing, health inspections, rental registration, code enforcement, fire permits, fire inspections, planning, zoning, and request tracking. Organizations benefit from rapid implementation timelines, same-day request completion for most changes, and personal support responses within minutes. The platform incorporates continuous improvement based on customer feedback and maintains compliance with industry security standards.
Features
- Online Portal: Cloud-based e-government solutions with 99.999% active system uptime
- Permitting Management: Comprehensive tools for building permits, fire permits, and permit tracking
- Licensing Solutions: Business licensing, contractor licensing, and business tax receipt management
- Code Enforcement: Software for code compliance, inspections, and enforcement management
- Planning & Zoning: Tools for zoning permits, planning departments, and zoning management
- Request Tracking: Workflow management system for tracking and completing requests efficiently
- Rapid Implementation: 90-day rapid installation options for planning and zoning departments
- Security Compliance: PCI DSS Level 2 and AICPA SOC2 compliance certifications
Use Cases
- Municipal permitting and licensing management
- Government code enforcement and compliance tracking
- City planning and zoning department operations
- Business licensing and contractor registration
- Building inspection program administration
- Fire department permit and inspection management
- Rental property registration and management
- Health department inspection coordination
