CoSupport AI
What is Athena Xai?
Athena XAI offers an AI-driven platform specifically designed to enhance eCommerce businesses. It aims to revolutionize online stores by providing tools for intelligent decision-making, superior user experience (UX), and optimized product discovery, ultimately leading to increased conversions and average order value (AOV). The platform includes features like Omnispect Search, which allows customers to find products regardless of typing style, and Visual Search for image-based product matching.
Additionally, Athena XAI provides enhanced Category Navigation for better UX and merchandising, alongside a Product Recommender that leverages customer behavior for targeted suggestions. Built for eCommerce needs, the platform is ISO-certified, GDPR-compliant, and offers integration capabilities for various platforms, including Progressive Web Apps (PWAs) and mobile applications, ensuring secure and versatile deployment.
Features
- Omnispect Search: Dynamic merchandising and intuitive search for finding products regardless of typing.
- Visual Search: Accurate product matching via image uploads or captures.
- Category Navigation: Enhanced UX with advanced merchandising and eCommerce features.
- Product Recommender: Relevant product recommendations based on customer behavior and targeted logic.
- Semantic and Keyword Search: Improves search precision and relevance over time.
- Results Personalization: Tailors search results to individual users.
- AI-BI (Soon): Autonomous, intelligent system for business decision-making.
- Analytics (Soon): Access to data, eCommerce reports, and analytics across A-XAI products.
Use Cases
- Improving product discovery on eCommerce sites.
- Increasing online store conversion rates.
- Boosting average order value (AOV) through recommendations.
- Enhancing user experience with intuitive search and navigation.
- Implementing visual search capabilities for product finding.
- Personalizing the shopping experience with targeted recommendations.
- Leveraging AI for smarter merchandising decisions.
FAQs
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What is ATHENA XAI?
ATHENA XAI is a human-centric, explainable, AI platform for boosting the profit of online stores, improving UX, providing personalized recommendations to shoppers, and providing all the necessary tools to merchants so their online business can flourish. It comprises 6 products – Omnispect Search (Keyword Search + Visual Semantic Search + Textual Semantic Search), Category Navigation, Visual Search, Recommendations (Product Widgets), Analytics, and AI-BI. -
Which platforms can it be integrated with?
ATHENA XAI is primarily designed for eCommerce websites, but it is also suitable for blogs and any other sites that need high-quality, accurate, and fast search results. It can be integrated with any platform or Progressive Web App (PWA). ATHENA XAI supports all types of headless apps through a ready-to-use Open API. -
Is my data secure with ATHENA XAI?
We take customer privacy seriously and have developed our solution with GDPR in mind. Our robust security measures ensure that your data is protected through encryption, regular audits, and strict access controls. You can trust that your information is handled with the highest standards of security and compliance.
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Athena Xai Uptime Monitor
Average Uptime
99.72%
Average Response Time
1346.97 ms
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