Slack integration for IT support - AI tools

ResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.

• Freemium

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

Chiller Forge offers intelligent Slack integrations designed to automate responses and notify users about online status changes, making Slack communication more efficient.

• Other

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

SMS to Slack enables seamless two-way SMS and MMS communication within Slack, allowing teams to manage messaging, notifications, and customer conversations in one organized space.

• Usage Based
• From 10$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

TimeBot is an AI-powered Slack integration that automates time off requests, approvals, and holiday tracking for teams, replacing manual spreadsheets with efficient workflow management.

• Freemium
• From 1$

Sidequest is a task management tool that operates entirely within Slack, providing teams with a shared task overview, helpdesk functionality, and streamlined communication without leaving their existing workspace.

• Freemium
• From 2$

Patra is an AI tool that enables users to manage Jira tickets directly within Slack using natural language commands, streamlining workflows and reducing context switching.

• Free Trial

StatusHub is an AI-powered incident communication platform that provides real-time status pages for IT systems, helping companies communicate during downtime, reduce support tickets, and keep customers informed.

• Freemium
• From 49$

Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.

• Free Trial
• From 50$

Statused provides automated app release status notifications for teams, delivering updates directly to Slack or custom webhooks and enhancing workflow transparency for all departments.

• Free Trial

AttendanceBot streamlines time tracking, employee scheduling, and absence management directly within Slack and Microsoft Teams, enhancing workflow efficiency for teams of all sizes.

• Freemium
• From 6$

Botler is an AI assistant designed for Slack, enhancing team productivity and communication. It integrates seamlessly into workspaces for smart conversations, task management, and information retrieval.

• Free Trial
• From 20$