Customer insight management platform - AI tools

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

• Freemium
• From 19$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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SMG Ignite is an AI-native platform that empowers brands to transform customer, employee, and brand experiences through real-time insights and strategic recommendations. Designed for restaurants, retail, hospitality, and more, Ignite enables data-driven decisions across the entire experience journey.

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Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Optimize product development and customer retention with Insight7's AI-powered platform that aggregates, analyzes, and activates customer feedback.

• Paid
• From 19$
• API

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

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CustomerBase.ai leverages AI to analyze customer data, identify ideal customer profiles (ICPs), and prioritize accounts, helping sales and marketing teams target effectively.

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Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Miro Insights is an AI-powered platform that analyzes customer feedback from various sources to prioritize features, align product strategy, and forecast revenue impact.

• Free Trial
• From 20$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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