conversational analytics software - AI tools

Conversica provides AI-powered Revenue Digital Assistants that engage in two-way conversations to drive opportunities at every stage of the customer lifecycle. These assistants help marketing, sales, and customer success teams improve engagement, qualify leads, and grow customer accounts.

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ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

DataGPT is a conversational AI analyst that provides advanced analytics, proactive insights, and instant answers without requiring SQL expertise. It's a groundbreaking way to interact with your business data.

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EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Fluent is an AI-powered conversational platform that enables self-serve data insights, allowing business users to query company data using natural language while liberating data teams from ad-hoc requests.

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Sinopsis AI is a comprehensive analytics platform for AI chatbots that provides real-time insights and performance metrics through an easy-to-integrate Python SDK. It offers detailed conversation tracking, sentiment analysis, and optimization tools for improved chatbot performance.

• Freemium
• From 29$

ChatKPI is an AI-powered analytics tool that provides real-time business insights for Shopify store owners through natural conversational interface, allowing users to track sales, analyze trends, and monitor inventory via simple text messages.

• Free

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

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Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

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Dxyfer is an AI-powered analytics platform that enables users to analyze data and documents through natural language conversations, offering automated insights, visualization, and document processing capabilities.

• Freemium
• From 39$

Flowtrail AI streamlines data interaction with a Conversational AI Data Agent, enabling effortless integration of databases and files. It provides instant insights and real-time access for teams.

• Freemium
• From 10$

SentiOne offers AI-powered social listening and conversational AI solutions, including chatbots and voicebots, to enhance brand monitoring and customer service.

• Paid
• From 300$

mpathic is an AI-powered conversation analytics platform that enhances communication in healthcare and life sciences, offering up to 7x improved accuracy and 10x cost savings through behavioral science-based insights.

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Quills.ai is a conversational business intelligence platform that transforms data analysis through natural language processing, offering SQL query generation and interactive visualizations for seamless data exploration.

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ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Graphlogic.ai is a comprehensive conversational AI platform that enables partners to build and deploy sophisticated text and voice bots with advanced NLU capabilities, custom AI models, and multi-channel integration options.

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AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

ConversAI is an intelligent AI chat assistant that learns to communicate like you, helping users generate perfect responses and never run out of interesting things to say across various messaging platforms.

• Freemium
• From 19$

Conversagent is an AI-powered shop assistant for Shopify stores that provides 24/7 customer support, answering product queries and reducing cart abandonment rates using GPT-4 technology.

• Free Trial

HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

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Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

• Usage Based

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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Botjet is a comprehensive conversational AI platform that enables businesses to build sophisticated chatbot solutions with advanced dialog management, speech recognition, and deep learning capabilities.

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Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$