mpathic - Conversation Intelligence to Enhance Healthcare Outcomes

mpathic Conversation Intelligence to Enhance Healthcare Outcomes

Contact for Pricing

#conversation analytics
#behavioral science
#clinical trials
#healthcare communication
#therapeutic outcomes
#patient engagement

What is mpathic?

mpathic delivers advanced conversation intelligence through AI-powered analytics, specifically designed for healthcare and life sciences communications. The platform combines behavioral science with artificial intelligence to analyze and enhance human interactions across clinical trials, therapeutic settings, and healthcare environments.

The solution provides data-driven insights that help organizations improve communication quality, reduce variability, and eliminate bias while maintaining compliance with HIPAA and SOC 2 Type II standards. Through its human-in-the-loop approach, mpathic enables organizations to achieve measurable improvements in engagement quality and operational efficiency.

Features

Behavioral Analysis: Identifies and analyzes 200+ behaviors related to trust and rapport
Compliance: HIPAA and SOC 2 Type II compliant platform
Scientific Validation: Research-backed conversation analytics
Integration Capability: Seamless integration with existing systems
Enhanced Accuracy: Provides up to 7x improvement in communication accuracy
Cost Efficiency: Delivers up to 10x cost savings

Use Cases

Clinical Trial Communication Enhancement
Therapeutic Interaction Analysis
Mental Health Coaching Improvement
Healthcare Provider-Patient Communication
Biopharmaceutical Research & Development
Insurance Customer Service Enhancement

FAQs

How does mpathic ensure data security and compliance?

mpathic maintains HIPAA and SOC 2 Type II compliance standards to ensure data security and privacy in healthcare communications.
What kind of accuracy improvements can organizations expect?

Organizations can achieve up to 7x improvement in accuracy and 10x cost savings through mpathic's AI-powered analytics.