Collaborative customer success tools - AI tools

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Stellafai is a strategy execution toolkit designed to align teams and improve cross-functional collaboration. It offers features like AI-powered assistance, on-demand coaching, and connected outcomes to enhance team performance.

• Freemium
• From 239$

Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.

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Catalyst is an AI-powered customer growth platform designed to align Customer Success and Sales teams, prioritize customer outcomes, and drive recurring revenue growth.

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Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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Venixs is a business-oriented AI customer success system that enhances efficiency and customer engagement through a conversational ticketing system and AI-driven interactions.

• Paid
• From 10000$

Canvas is an AI-powered platform that helps businesses improve customer success. It detects risks, uncovers opportunities, and drives client value through proactive intelligence.

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Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

• Free Trial

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

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Onboard.io is a comprehensive customer onboarding and implementation platform that automates launch plans, streamlines collaboration, and provides 360° visibility for all stakeholders to ensure successful client onboarding.

• Paid
• From 499$

RevSetter CustomerOS empowers customer success professionals to enhance efficiency and drive results. It offers seamless data integration, actionable insights, and customizable workflows.

• Freemium

Time is Ltd. provides collaboration analytics to help businesses improve employee engagement, productivity, and sales performance by analyzing data from various workplace tools.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Corefactors offers an all-in-one RevOps CRM platform designed to manage the entire customer lifecycle, integrating sales, marketing, support, and success operations to drive revenue growth.

• Freemium
• From 9$

Formata uses AI to help customer success teams quickly access and analyze product and customer data from various sources, improving response times and decision-making.

• Freemium
• From 299$

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

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Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Collective[i] offers an AI-powered platform to optimize revenue generation by improving sales forecasting, productivity, and data quality. It helps businesses expand margins and grow revenue.

• Freemium
• From 40$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.

• Paid
• From 30$

CSCopilot is a platform designed for B2B SaaS teams that captures and organizes customer feedback, feature requests, and revenue opportunities from meetings.

• Paid
• From 49$

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

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