automated customer engagement platforms - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

HoodEngage is a multichannel customer engagement platform that helps businesses build relationships with customers through personalized messaging, automated workflows, and detailed analytics across push notifications, SMS, and email channels.

• Freemium
• From 100$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Acefone is an AI-powered cloud communications platform that automates customer interactions, empowers agents, and delivers smarter customer experiences at scale through unified contact center solutions.

• Paid
• From 20$

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

Trengo is an AI-first customer service platform that unifies WhatsApp, email, social media, and voice communications into one inbox, automating repetitive conversations and streamlining customer interactions.

• Paid
• From 299$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Perchat.ai is an AI-powered conversational platform that enables businesses to automate customer interactions across multiple channels, delivering instant, contextual, and human-like support at scale.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

WhautoChat is an AI-powered omnichannel automation platform that helps businesses automate conversations across multiple messaging channels including WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 29$

Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

• Contact for Pricing

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

Conversly is an AI-powered customer success platform that provides voice and video agents to handle customer queries instantly 24/7, reducing support workload while improving customer experience.

• Usage Based

Avochato is an AI-enhanced communication platform that helps businesses manage customer conversations through SMS, RCS, voice calls, and live chat with automation and team collaboration features.

• Usage Based
• From 28$

ORAI AI Platform leverages agentic AI and WhatsApp Business API to automate customer engagement, boost sales, and provide 24/7 support across various industries.

• Contact for Pricing

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing

Custodia automates calls using AI-powered voice agents, saving time and increasing efficiency. It offers features like reporting, app integrations, and policy referencing.

• Freemium
• From 20$

mNotify delivers AI-driven customer engagement tools including chatbots, bulk messaging, and call center solutions to help businesses automate communication, boost sales, and engage their audience effectively.

• Contact for Pricing

Plum Voice provides conversational AI and interactive voice response (IVR) solutions for businesses to automate customer communications, improve efficiency, and ensure security across multiple channels.

• Contact for Pricing

Afilnet is a comprehensive marketing and telecommunications platform offering SMS mass campaigns, automated voice calls, email marketing, WhatsApp Business API integration, and AI-driven chatbots for business automation.

• Free Trial

Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

• Contact for Pricing