Automated contact center solutions - AI tools

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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Apifonica offers intelligent automation solutions for customer interactions, including AI-powered voicebots, SMS marketing, and global telephony services. It helps businesses automate communication, saving time and improving customer engagement.

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

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Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

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Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

byVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.

• Freemium
• From 19$

Front AI provides AI-driven customer service solutions, including conversational AI chatbots and channel strategy tools, to automate and optimize customer interactions.

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Outbox Solutions provides custom-built AI Agents (Chat, Phone, Outreach) to automate business funnels, handling lead qualification, appointment setting, and outreach 24/7.

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Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

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NobelBiz Omni+ is a flexible, cloud-based omnichannel contact center platform designed to centralize customer interactions, streamline agent workflows, and empower businesses with advanced reporting and management features for inbound and outbound communication.

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Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Automaticall is an AI-powered calling solution that automates outbound calls, integrates with popular CRMs, and manages contact lists for efficient business communication.

• Freemium
• From 20$

SonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.

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C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

• Paid
• From 25$

Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.

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i3 Simple is a virtual call assistant that helps businesses manage calls, route inquiries, and handle messages 24/7. It leverages AI to improve customer interactions and reduce operational costs.

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Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

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PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.

• Usage Based

VoxDesk is a call center software designed to enhance outbound calling efficiency with features like a predictive dialer, call recording, and voicebots. It integrates with CRM and sales tools to streamline workflows and improve agent productivity.

• Free Trial
• From 15$

CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

• Free Trial
• From 25$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

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OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

MightyCall offers a cloud-based call center software solution for small and mid-sized businesses, providing advanced tools for customer service and sales communications. It features a unified interface, call distribution, live analytics, and various dialer options.

• Free Trial
• From 15$

ContactSwing provides a 24/7 AI Voice Agent for automating inbound and outbound calls across sales, support, and operations. Enhance lead capture and customer service with human-like conversational AI.

• Free Trial
• From 25$

Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

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Swivl is a conversational AI platform designed for the self-storage industry, automating customer support and sales interactions 24/7.

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