AI for IT service management - AI tools

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

• Contact for Pricing

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

• Contact for Pricing

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Fieldproxy offers AI-powered solutions for service businesses to optimize scheduling, customer support, and data retrieval, enhancing efficiency and profitability.

• Paid
• From 40$

Etaprise is an AI-powered field service management platform designed to maximize productivity, profits, and customer satisfaction for enterprise and residential businesses.

• Free Trial
• From 39$

Furl is an AI-powered platform that automates investigation, prioritization, and remediation of IT and security issues. It integrates with existing tools to provide a comprehensive and efficient solution for IT operations teams.

• Contact for Pricing

PredictOPs is a Gen-AI powered AIOps platform that provides advanced monitoring and intelligence-driven solutions for enhanced operational efficiency and resilience.

• Free Trial

dbNix AI is an enterprise-grade platform offering comprehensive AI solutions including workspace automation, contact center management, asset inventory, and HR processes, designed to streamline business operations and enhance efficiency.

• Contact for Pricing

Robotika.ai provides AI-powered database management agents that communicate in natural language and offer senior-level database expertise for enterprise infrastructure monitoring and problem-solving.

• Contact for Pricing

Assembled offers a unified platform for workforce management, vendor management, and AI-powered assistance, designed to optimize support operations across chat, email, and voice channels.

• Contact for Pricing

Tekst optimizes enterprise operations with AI that understands context, automates workflows, and seamlessly integrates with existing systems. It eliminates inefficiencies, ensures compliance, and boosts efficiency at scale.

• Contact for Pricing

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

• Contact for Pricing

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

• Contact for Pricing

AI Insurance is a comprehensive insurance management platform designed for new programs and captives. It offers AI-powered automation for claims management, financials, and more.

• Free

Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

• Paid
• From 4$

ServisBOT provides advanced AI solutions including AI Assistants, Copilots, and Agents for enterprise-level automation and customer engagement, specializing in risk management, lead conversion, and process optimization.

• Contact for Pricing

ZEN AI provides a next-generation customer service solution with 24/7 availability, harnessing machine learning for intelligent support, complete with an intuitive management dashboard.

• Freemium
• From 39$

Aito is a cloud-based machine learning platform designed for no-coders and RPA developers, enabling them to implement and deploy ML classifiers without coding complexity for various automation workflows.

• Freemium
• From 75$

SplenderAI is a professional AI development service that connects businesses with a network of AI experts to create custom automation solutions and innovative processes.

• Contact for Pricing