Apptoto VS TimeTap

Apptoto Pricing

TimeTap Pricing

Apptoto

• Automated Reminders: Customizable appointment reminders via SMS, email, or voice.
• Online Scheduling: Secure client booking pages integrated with external calendars.
• Two-Way Messaging: Real-time, two-way business text and email communications.
• Campaign Management: Send targeted messages and follow-ups based on calendar data.
• Integrated Payments: Collect deposits, payments, and manage refunds within the booking process.
• Rules-Based Messaging: Configure automatic messages based on appointment details.
• Multiple Integrations: Seamless connections with calendars and platforms like Google, Outlook, Salesforce, Stripe, and Square.
• Advanced Search & Reporting: Find, track, and analyze appointment and communication data.
• Compliance Ready: Supports HIPAA compliance for healthcare customers with signed BAA.
• Custom Booking Fields: Gather extra client information and sync with CRM systems.

TimeTap

• Multiple Staff Calendars: Manage individual staff calendars on a unified booking platform with organization-wide visibility.
• Automatic Messaging: Automate appointment reminders, follow-ups, and custom emails via text and email.
• Custom Booking Forms: Design booking forms to capture required client information before appointments.
• Client CRM: Automatically create and store comprehensive client profiles with appointment history.
• Automated Waitlist: Automatically invite waitlisted clients when slots become available.
• Two-Way Calendar Sync: Sync schedules with popular calendar apps to avoid double bookings.
• Travel Time Calculator: Use Google Maps to adjust availability based on commuting time between appointments.
• Integration Options: Seamless connections with Salesforce, Google Calendar, Office 365, Outlook, Square.
• Secure & Compliant: Adheres to HIPAA, GDPR, and SOC2 standards for data protection.
• Customizable Scheduling Sites: Tailor booking sites and workflows to fit branding and operational needs.

Apptoto Use Cases

• Reducing client no-shows and late arrivals through automated reminders.
• Allowing clients to schedule and reschedule appointments online.
• Managing confirmations, cancellations, and appointment follow-ups seamlessly.
• Sending personalized campaigns to increase appointment bookings.
• Enforcing and collecting deposits, payments, and handling refunds for appointments.
• Coordinating group events and managing participant sign-ups.
• Executing targeted client engagement, such as annual reviews or feedback requests.
• Maintaining compliance for medical practices that require appointment documentation and privacy.

TimeTap Use Cases

• Medical practice appointment scheduling with HIPAA compliance.
• School counseling or student service scheduling.
• Managing appointments for multi-location businesses.
• Automating follow-up communications for customer retention.
• Allowing clients to book and manage appointments without phone calls.
• Eliminating double bookings with calendar synchronization.
• Coordinating staff schedules within large organizations.
• Handling waitlists for classes, workshops, or seminars.

Apptoto FAQs

• What communication methods does Apptoto support for reminders?

  Apptoto supports sending appointment reminders through SMS, email, and voice calls, allowing full customization for each communication method.
• Does Apptoto work with existing calendar systems?

  Yes, Apptoto seamlessly integrates with calendars such as Google, Microsoft Outlook, Office365, iCloud, and others to sync appointments.
• Can clients book appointments directly using Apptoto?

  Yes, clients can book or sign up for appointments using Apptoto's secure online booking pages, which can be set according to your availability.
• Is Apptoto suitable for healthcare providers who need HIPAA compliance?

  Yes, Apptoto supports HIPAA compliance for healthcare customers and offers signed Business Associate Agreements (BAA) for organizations with qualifying plans.
• What happens if I send more automated messages than my Apptoto plan allows?

  If you exceed the automated message limit on your plan, additional messages will be billed at a per-message rate unless you disable overages or upgrade your plan.

TimeTap FAQs

• Does TimeTap offer accessibility features for visually impaired users?

  Yes, TimeTap utilizes alt tags and is designed so screen readers can narrate available scheduling options to assist visually impaired users through the booking process.
• What security standards does TimeTap adhere to?

  TimeTap is compliant with HIPAA, GDPR, and AICPA/SOC2, and also follows PCI standards to ensure the safety and privacy of user data.
• Can TimeTap be used without an existing website?

  Yes, every TimeTap account includes a free customizable scheduling page, allowing clients to book appointments even if you do not have a website.
• Is there a limit on features during the free trial?

  No, free trials provide unlimited access to all features for the duration of the 14-day trial period with no restriction or credit card requirement.
• How does the cancellation policy work?

  Users can cancel anytime directly within the app, with immediate termination of billing, and an option to 'hibernate' accounts for temporary suspension.