What is Userdesk?
Userdesk is a no-code platform that enables businesses to create and deploy AI-powered assistants. These assistants, similar to ChatGPT, are trained on a company's existing content, including websites, Notion pages, and PDF documents.
This allows businesses to automate lead generation, provide instant customer service, and gather customer insights. The platform supports multiple languages and integrates with popular platforms like WordPress, Slack, and Shopify.
Features
- Leads generation: Collect purchase intents, book calls, and close more deals.
- Instant replies: Provides fast and relevant answers to customer questions.
- Customer insights: Understand user pain points and identify common issues.
- Internationalization: Supports 52+ languages.
- Cross platform: Integrates with WordPress, Webflow, Wix, Squarespace, Shopify, and more.
- Reuse your content: Train the AI Assistant using your existing documents (Web Sites, Notion, Google Drive, PDF files).
- Auto-sync: Automatically retrains the Chatbot when data is updated (Growth plan and above).
Use Cases
- SaaS
- Notion
- Technical paper
- Long manuals
FAQs
-
Is there a free plan?
Yes, there is a free plan. You can create an AI Chatbot, embed it on your website, and 30 AI messages are for free. -
Can I use GPT-4?
Yes, GPT-4 is available on the Growth, Pro, and Enterprise plans. -
How do I train the chatbot?
You can train the chatbot by adding a website link, a sitemap link, a Zendesk Help Center Link, a Gitbook link. You can just enter a URL and the chatbot will be trained on all the content present on that URL. You can also connect your Notion workspace, and upload PDF files to train the Chatbots. -
Can I customize the Chatbot?
Yes, you can change the color, name, suggestions, language, and a lot of other things. You can customize everything you see in the chatbot. -
How long does the training take?
It depends on the number of pages you are training. But usually, it should be done within a few minutes.
