CoSupport AI
What is Tetra?
Tetra enhances meeting productivity by automatically dialing into scheduled calls and transcribing the conversation in real-time. This allows participants to fully engage in the discussion without the distraction of manual note-taking. After the call, users can access detailed, searchable transcripts through a web application.
The service ensures accuracy by combining automatic speech recognition technology with human editors who review and correct the transcripts. Users can easily share these notes with team members or export them to various productivity platforms like Evernote, Dropbox Paper, Slack, and Google Docs, facilitating seamless collaboration and information retention.
Features
- Search: Type any phrase or concept to jump back into the conversation.
- Share: Send links to notes to team members.
- Export: Export notes to Evernote, Dropbox Paper, Slack, Email, and Google Docs.
- Fast Transcription: Notes delivered within 6 hours (often sooner).
- Accurate Transcription: Human editors review AI-generated transcripts for accuracy.
- Confidentiality Measures: Editing is distributed, with editors hearing limited segments.
Use Cases
- Automating meeting note-taking.
- Improving focus during calls and meetings.
- Sharing meeting minutes and key points with team members.
- Searching past conversations for specific information.
- Integrating call notes into existing productivity workflows.
FAQs
-
Where can I view my transcript?
You can view transcripts in the Tetra web app, which offers search tools and synced timestamps, or export them to various document tools. -
How long does it take to get my transcript?
Transcripts are typically delivered within 6 hours of the meeting's end. If it takes longer, the service for that call is free. -
How are calls kept confidential if humans listen to them?
The editing team is distributed globally, and no single editor listens to more than 15 seconds of any given call to maintain confidentiality. -
Can I delete my data from Tetra's servers?
Yes, you can delete meetings in the web app, which permanently removes your data from their servers. -
Is it necessary to inform participants about recording?
Yes, in many jurisdictions, you must inform all parties they are being recorded. Tetra provides guidance on how to do this during signup.
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