What is Squadly?
Squadly provides a comprehensive platform designed to automate customer service and administrative operations for service businesses. It ensures every customer call is answered, jobs are booked automatically, and routine tasks like issuing quotes, scheduling jobs, and updating staff are handled seamlessly in the background.
The platform integrates customer records, emails, quotes, invoices, and staff management into a single system, eliminating the need for multiple apps and reducing manual entry. By leveraging AI, Squadly helps businesses save time, improve customer satisfaction, and maintain operational efficiency without constant oversight.
Features
- Signal: Every call answered, every job booked
- Nexus: Routine tasks run themselves in the background
- Frame: One system to run jobs, staff, and records
- 24/7 Customer Service: AI phone agent works around the clock
- Automated Admin: Quotes, scheduling, and paperwork handled automatically
- Integrated Platform: All business data in one place
- Real AI Calls: No scripts, just real customer support
Use Cases
- Automating customer call answering and job bookings
- Streamlining quote issuance and scheduling for service businesses
- Managing staff rosters and compliance tasks automatically
- Reducing administrative workload for business owners
- Improving customer service with 24/7 availability
- Integrating business data from multiple sources into one platform
