CoSupport AI
What is Perceptif?
Perceptif combines process mining, analytics, and AI-driven automation to help organizations gain real-time insights into their business operations. The platform enables automatic process discovery, detailed analytics, and optimization of business workflows across various industries including supply chain, finance, and consumer goods.
The solution delivers significant business impact with proven results of 600% ROI, 80% reduction in operating costs, and 50% improvement in customer satisfaction. Through its intelligent process mining capabilities, Perceptif helps organizations identify inefficiencies, ensure compliance, and streamline operations while minimizing resource waste.
Features
- Auto Process Discovery: Automated mapping and visualization of business process flows
- Process Analytics: Real-time monitoring and measurement of process performance
- AI-Driven Automation: Intelligent automation of repetitive tasks
- Compliance Monitoring: Visibility of processes to ensure SOP compliance
- Process Optimization: Identification of bottlenecks and improvement opportunities
Use Cases
- Order to Cash Process Optimization
- Customer Care Experience Enhancement
- Procure to Pay Process Management
- Supply Chain Process Improvement
- Financial Operations Streamlining
- Risk and Compliance Management
- IT Service Management
FAQs
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What ROI can businesses expect from using Perceptif?
According to customer data, businesses can achieve up to 600% ROI, 80% reduction in operating costs, and 50% improvement in customer satisfaction. -
What data integrations does Perceptif support?
Perceptif integrates with MySQL, Google Sheets, and Snowflake databases.
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