What is Gloria AI?
Gloria AI is a conversational AI assistant designed to automate lead qualification and customer interactions. It seamlessly integrates with various communication channels, including Phone (Voice AI), WhatsApp, Web, SMS, Email, and API.
Gloria AI learns your business specifics through FAQs, embedded files, and a comprehensive knowledge base, enabling it to provide personalized, human-level responses to clients and leads. The platform offers features such as automated lead capture, live chat takeover, full brand customization, and multilingual support. This ensures continuous operation, improving customer service and sales efficiency.
Features
- SMS, iMessage, Whatsapp integration with Autopilot: Seamlessly integrates with messaging platforms and offers a toggle for manual or AI-driven responses.
- Automated Lead Capture: Captures potential leads across all communication channels.
- FAQs Module, Embedded Files & Custom Actions: Responds with photos, PDFs, and links based on uploaded FAQs.
- Live Chat Takeover: Allows manual intervention in live chats.
- High-Quality Prompt Engineering: Continuously improved prompt engineering for better response quality.
- Email & SMS Notifications: Provides immediate notifications for new chat interactions.
- Knowledge Base: Utilizes uploaded files, links, and text for informed customer interactions.
- Voice Responses: Enables audio interactions.
- Full Brand Customization: Customizes appearance to match brand identity.
- Multilingual Support: Offers real-time support in multiple languages.
- Dynamic Real-Time Chat conversations: Displays every interaction in real-time on the session screen.
- API as a Service, 4000 integrations: Integrates with over 4,000 applications.
Use Cases
- Automating customer service inquiries.
- Qualifying and nurturing leads.
- Providing instant responses to customer queries 24/7.
- Enhancing lead generation through effective customer engagement.
- Reducing customer issue resolution time.
- Segmenting audiences for targeted marketing campaigns.
- Improving website engagement and reducing bounce rates.
FAQs
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Can I try Gloria AI™ for free?
Yes! For all new Gloria AI™ users, we offer a Free Plan. -
How can I customize Gloria AI™?
You can update the avatar, fonts, and colors to align with your brand. -
What payment methods do you accept?
We accept all major credit and debit cards and all payment methods supported by Stripe. -
Do you have a refund policy?
Yes, if you have paid for a year’s worth of Gloria AI™’s services and decide to cancel, you can reach out to us, and we will provide a refund based on the unused months. -
How often is the software updated and improved?
Every month, you will have access to new features, improvements, and fixes for potential issues. You can refer to our roadmap for more information about the enhancements and features we have planned for the upcoming months. You can also check our change log in our help section.
