What is FixMyStreet?
FixMyStreet is a civic technology platform designed to facilitate the reporting of local street problems across the United Kingdom. Users can report issues such as graffiti, fly-tipping, broken paving slabs, or street lighting by entering a nearby UK postcode or street name, locating the problem on a map, and providing details. The platform then sends the report to the relevant council on behalf of the user, streamlining the process of addressing community concerns.
The service includes features like draft reports for offline use, local alerts, and integration options for councils and developers. With statistics showing 34,864 reports in the past week and 42,590 fixed in the past month, FixMyStreet demonstrates its effectiveness in improving local infrastructure and safety. It is built by mySociety, a registered charity, and offers both web and mobile app versions for accessibility.
Features
- Report Submission: Users can report problems like potholes, graffiti, and fly-tipping by entering location details and mapping the issue.
- Council Integration: Automatically sends reports to the responsible local councils for action and tracking.
- Offline Drafts: Allows users to start reports offline and continue them later when online.
- Local Alerts: Provides notifications and updates on reported problems in specific areas.
- Statistics Tracking: Displays metrics such as reports made and issues fixed to demonstrate impact.
Use Cases
- Reporting potholes or road damage to local authorities for repair.
- Notifying councils about graffiti or vandalism in public spaces.
- Alerting to fly-tipping incidents for cleanup and enforcement.
- Reporting broken street lighting or paving slabs to improve safety.
- Tracking the status of reported issues and community improvements.
FAQs
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How do I report a problem using FixMyStreet?
Enter a nearby UK postcode or street name, locate the problem on a map, and provide details; the platform sends it to the council. -
Can I use FixMyStreet offline?
Yes, you can start a draft report offline and continue it later when you have an internet connection. -
What types of problems can I report?
You can report issues like graffiti, fly-tipping, broken paving slabs, street lighting, potholes, and other local street problems. -
How does FixMyStreet help councils?
It integrates with council systems to streamline report handling and provides options for tracking and resolving issues efficiently. -
Is FixMyStreet available as a mobile app?
Yes, FixMyStreet offers apps on the App Store and Google Play for reporting on the go.
