What is Duffel?
Duffel provides a robust platform that lets any business—whether a startup or a large enterprise—sell travel services without the complexity traditionally involved. Users can shop, book, and manage flights, hotel stays, and travel extras, all via an easy-to-integrate solution that features global airline content, loyalty perks, and customizable booking experiences.
With Duffel, companies can quickly build a seamless travel offering using prebuilt components, comprehensive documentation, and flexible pricing options. The platform supports a range of integrations, provides managed airline content access, and enhances customer-centric travel with powerful search and booking functionalities.
Features
- Flight Booking: Intuitive flight search, booking, and management
- Hotel Booking: Access to over 1 million global properties
- Ancillaries Management: Easily add seats, baggage, and extras
- Customizable Components: Ready-made, brandable booking tools
- Managed Airline Content: Unified access using Duffel's accreditation
- Flexible APIs: Comprehensive client libraries and prebuilt UI components
- Profit Sharing: Earn commission on completed hotel stays
- No Upfront Costs: Pay-as-you-go pricing structure
- Volume Discounts: Tailored pricing for enterprise clients
Use Cases
- Embed flight and hotel booking into banking apps or financial platforms
- Offer managed travel experiences within spend management software
- Launch a digital travel agency with ready-to-use booking solutions
- Expand non-traditional travel sales channels for additional revenue streams
- Integrate travel booking into HR and employee management platforms
- Provide loyalty program perks to customers booking travel
FAQs
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What if I want to use my own IATA or ARC accreditation?
You can use your own accreditation by contacting Duffel for pricing and setup. Alternatively, you can use Duffel's managed accreditation for streamlined access. -
Why does Duffel charge an excess search fee?
The fee is to maintain a healthy search-to-book ratio and ensure fair usage of the platform's resources, covering the cost of search processing. -
What are FX fees in Duffel?
FX or Foreign Exchange fees are charged when currency conversion is needed, at a rate of 2% on the exchange rate. -
How does the profit sharing for 'Stays' work?
Commission from completed accommodation bookings is shared between Duffel and the business, with a higher share for increased booking volumes. -
What is Duffel Links?
Links is a low-code solution that lets you quickly offer a customizable flight booking experience to customers by generating a single, brandable link.
