What is Chathero?
Chathero delivers a sophisticated AI-driven communication platform that transforms website content and documents into intelligent chatbots. The platform excels in providing smooth AI responses for every chat query while maintaining a unified inbox for streamlined conversation management.
Operating from Germany with full GDPR compliance, this no-code platform enables businesses to implement advanced customer engagement solutions across multiple channels, including WhatsApp Business and websites. The system intelligently handles complex inquiries by seamlessly transitioning between AI-powered responses and live chat support when necessary.
Features
- LLM Integration: Advanced language model integration for natural conversations
- Omnichannel Support: Unified communication across website and WhatsApp Business
- No-Code Platform: Easy drag-and-drop chatflow builder requiring no technical expertise
- AI Knowledge Base: Customizable AI training with expandable storage capacity
- Multi-Channel Inbox: Centralized management of all customer conversations
- WhatsApp Integration: Direct messaging and broadcast capabilities
- Live Chat Handoff: Seamless transition from AI to human support for complex queries
- GDPR Compliance: German-hosted platform ensuring data protection
Use Cases
- Lead generation and qualification
- Customer support automation
- Sales promotion and product recommendations
- Appointment booking management
- FAQ automation
- Customer feedback collection
- E-commerce sales support
- Real-time customer engagement
FAQs
-
How many users can use my chatbot?
There is no limit. If the chatbot is embedded on a publicly accessible website, every visitor can use it. -
How do AI message credits work?
One AI response with ChatGPT-3.5 Turbo costs 1 message credit, while ChatGPT-4 Turbo costs 10 message credits. The difference is due to OpenAI's pricing structure. -
Will unused AI message credits carry over to the next month?
No, unused AI message credits expire at the end of the month.
