What is Butter Payments?
Butter Payments is an AI-powered platform that specializes in recovering failed payments for subscription-based businesses. The platform uses machine learning technology to analyze payment failures and optimize recovery strategies, helping companies reduce involuntary churn and increase their annual recurring revenue.
The system processes each failed payment individually rather than in batches, building customized ML models that consider hundreds of data points about each payment failure along with specific business details. This approach allows Butter to determine the most effective retry strategy for each transaction, resulting in higher recovery rates and improved payment health metrics.
Features
- Recover: Maximize revenue recovered from failed payments
- Outreach: Consolidate retries and outreach communications
- PaymentScore: Determine which failed payments are recoverable
- Dispute: Reduce chargebacks and disputes
- Custom ML Models: Build machine learning models tailored to your business
- Direct Integration: Connect with payment processors and subscription platforms
- Revenue Share Pricing: Pay only for recovered revenue with no retainer fees
Use Cases
- Recovering failed subscription payments
- Reducing involuntary customer churn
- Optimizing payment retry strategies
- Increasing transaction authorization rates
- Reducing chargebacks and disputes
- Improving customer lifetime value
- Growing annual recurring revenue
FAQs
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How does Butter's pricing model work?
Butter operates on a revenue share model where they take a small percentage of the revenue associated with each invoice recovered through their platform. There are no retainer fees, and they only bill for revenue they actually recover. -
What is PaymentScore?
PaymentScore is Butter's proprietary system that determines which failed payments are recoverable by analyzing multiple data points and business-specific factors to prioritize recovery efforts. -
How does Butter integrate with existing systems?
Butter integrates directly with payment processors like Stripe and Recharge as well as subscription management platforms, working with both commercial tech stacks and custom in-house platforms. -
What security standards does Butter maintain?
Butter is SOC 2 Type 2 and PCI DSS Level 2 compliant, conducts regular vulnerability assessments and penetration testing, and operates without needing personally identifiable information (PII).
