What is Boulevard?
Boulevard provides a comprehensive client experience platform tailored for appointment-based self-care businesses such as salons, medspas, spas, barbers, nail salons, and massage studios. The platform integrates various functionalities to help businesses manage their operations efficiently while delivering exceptional service to clients.
Key components include Precision Scheduling™ for modern self-booking experiences, an all-in-one point-of-sale system designed specifically for beauty and wellness brands, and built-in marketing tools like loyalty programs, messages, and memberships. Boulevard also offers features for data management, security, and growth through reports and capital solutions, supported by AI capabilities to optimize business processes.
Features
- Precision Scheduling™: Modern self-booking experience and calendar optimization
- All-in-one POS: Point-of-sale system designed for beauty and wellness brands
- Marketing & Loyalty Programs: Built-in tools for retention, messages, memberships, and loyalty
- Client Profiles: Centralized management of client information and interactions
- Forms & Charts: Efficient handling of client documentation and data visualization
- APIs & Integrations: Customizable connections with other business tools
- Data Security: Compliance with PCI, HIPAA, and SOC standards
- Boulevard AI: AI-powered features for business insights and automation
- Reports: Detailed analytics for business growth and performance tracking
- Multi-Location Support: Management tools for franchises and enterprises
Use Cases
- Streamlining appointment scheduling and booking for self-care businesses
- Managing client relationships and loyalty programs
- Processing payments and handling point-of-sale transactions
- Running marketing campaigns through email and text messages
- Tracking business performance with detailed reports and analytics
- Handling client documentation and forms electronically
- Integrating with other business tools via APIs
- Managing multi-location or franchise operations efficiently
FAQs
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How easy is it to set up Boulevard?
Very easy! After signing up, an Onboarding Specialist helps create locations, service menus, staff accounts, and more, with on-demand training available through Boulevard Academy. -
Can I transfer data from my old system?
Yes, depending on the previous solution, data like client lists and inventory can often be exported. The onboarding team assists with data migration and can advise on specific transfer capabilities. -
What equipment do I need to use Boulevard?
A modern computer or laptop, an iPad, and broadband internet are required. The Boulevard Duo point-of-sale for iPad is needed for payments, with optional items like a cash drawer or barcode scanner. -
How are disputes handled with Boulevard?
Through the Dispute Resolution Center, which notifies you immediately, allows appeal submission, and provides case status within the dashboard, with risk management features like EMV certification. -
Is Boulevard compliant with data security standards?
Yes, Boulevard is PCI, HIPAA, and SOC compliant, with details available on their Data Security page.
