What is bmetric?
bmetric provides a comprehensive suite of AI-driven technologies designed to optimize customer interactions across digital and offline channels. The platform enhances visitor engagement by delivering tailored interactions based on individual needs, whether for sales assistance, service support, or marketing promotions. It integrates seamlessly with existing tech stacks, from websites to call-centers and CRM systems, to remove friction and enable organizations to achieve their sales and service targets effectively.
The solution combines advanced features like an engagement engine, contact and form builder, call-tracking, and voice contact automation to maximize lead generation, prove marketing value, and deflect service calls without compromising customer satisfaction. By leveraging AI voice automation and data-driven personalization, bmetric helps businesses strike the perfect balance between online and offline sales, ensuring a seamless customer journey that drives conversions and improves overall performance.
Features
- Engagement Engine: Provides tailored interactions to website visitors based on their needs
- Contact- & Form Builder: Creates personalized forms and contact options for lead generation
- Call-Tracking: Documents the effect of marketing spend on offline sales through detailed tracking
- Voice Contact Automation: Uses AI voice automation to enhance customer interactions and deflect service calls
- Webview: Integrates with websites to deliver seamless customer experiences
- A/B Testing: Allows testing of different engagement strategies to optimize performance
Use Cases
- Maximizing sales efficiency through targeted lead-generation on websites
- Improving and documenting the effect of marketing spend on offline sales
- Delivering a website contact strategy that doesn't frustrate customers through personalized options
- Expanding email audiences and boosting conversion rates
- Enhancing customer feedback collection and response mechanisms
