Salesforce IT service management solution - AI tools

Modelit provides Salesforce implementation, consulting, development, data integration, and staff augmentation services, leveraging a 100% Salesforce AI-Certified team to deliver customized solutions.

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Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.

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Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

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OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

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Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

Field Force Tracker is an enterprise-grade field service management solution designed to automate job scheduling, customer management, and billing, supporting teams across 30+ countries. Its robust platform includes advanced mobile apps and features for workflow optimization, inventory control, reporting, and payments.

• Other

Sonar is a comprehensive Salesforce management platform that provides security monitoring, change management, and data protection tools for Salesforce-centric businesses.

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SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

Swantide is an AI-powered assistant that helps organizations automate Salesforce administration, debug issues, and streamline implementation through intelligent automation and documentation.

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ZaapIT offers powerful AI-driven tools for Salesforce, enabling efficient CRM data management, duplicate elimination, and spreadsheet-like reporting to boost sales and service team productivity.

• Free Trial

Ascent Solutions delivers cloud ERP, inventory, order, warehouse, and reverse logistics management, 100% native to Salesforce. Extend Salesforce with efficient operations, real-time inventory visibility, and agile order fulfillment through a trusted AppExchange provider.

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SFWiz delivers flexible Salesforce consulting, integrating AI-driven diagnostics and workflow automation to future-proof your CRM and accelerate business success.

• Paid

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

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Clientell leverages AI and human expertise to optimize Salesforce implementation, streamline workflows, and improve revenue growth. It offers faster ticket resolution and implementation, helping businesses achieve a cleaner, more efficient CRM.

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TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

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SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

AutoRABIT empowers enterprise teams with AI-driven DevSecOps automation tailored for Salesforce environments, ensuring robust data security, compliance, and streamlined development processes at scale.

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Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$